William (Liam) Dooley
William (Liam) Dooley at Heiser Chevrolet of West Bend

William (Liam) Dooley | Page 2

Service Advisor

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

Contact Me
4.5
74 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

10 yrs, 3 mos

4.5

74 Reviews

Write a Review

74 Reviews of William (Liam) Dooley

March 23, 2025

Dealership Rating
Employee Rating

Great experience and communication with their shop. They kept me informed as to what was going on and when I could expect my car back. More

by r.singkofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris, John Haba

Mar 24, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, At Heiser, we always want our customers to feel informed. We are glad to hear you had a great experience. Thank you for your business!

March 23, 2025

Dealership Rating
Employee Rating

Great to work with. Fast service would use them again in the future for any new purchases More

by k9mpmradio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Rasmussen, William Harris, John Haba , Rick Hodge

Mar 24, 2025

Heiser Chevrolet of West Bend responded

We are so glad you find Heiser Chevrolet Cadillac to be fast and great to work with. We look forward to your next visit. Thank you for your business!

March 22, 2025

Dealership Rating
Employee Rating

Very friendly and busy People need to make appointments instead of just showing up and expecting to be waited on by Cesar when they have a customer who had an appointment already Poor Cesar More

by bjgoeser
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We appreciate your 5 star review. Thank you for your business.

March 14, 2025

Dealership Rating
Employee Rating

I like this dealer and taking care of my car so nice. They so honest. More

by uklianthawng23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William Harris

Mar 14, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for your business. We appreciate your positive review of Heiser Cadillac. The Heiser Cadillac service team is here for any of your future service needs!

March 13, 2025

Dealership Rating
Employee Rating

I was very disappointed with my service since you didn't fix the problem. I had a early morning appointment but apparently you worked on other cars and didn't devote the time needed to fix it. My husband ha More

by TERRIROSBECK1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Heimerl, Brian Crandall

Mar 13, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We want to apologize that the service you recieved at Heiser Chevrolet Cadillac left you feeling dissapointed. We never want customers walking away feeling this way. I have sent your feedback to the appropriate management and someone will reach out. In the meantime, please feel free to contact our General Manager Brian Crandall bcrandall@heiser.com so we can further understand what happened during your service experience.

March 12, 2025

Dealership Rating
Employee Rating

The gentleman idea was in the service department was absolutely wonderful. Supply trailblazer to Lake Chevrolet. They said they fixed the problem, but never did. Your tech found the problem and resolved More

by DWAYNE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Heiser Chevrolet of West Bend responded

Dear Dwayne, We are so glad that our tech at Heiser Chevrolet Cadillac was able to fix your problem. Thank you so much for your business! Let us know if there is anything else Heiser's service team can assist you with.

March 12, 2025

Dealership Rating
Employee Rating

Very good service no problems at all service guy was very nice and the truck was done on time More

by iron7960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad you had a good service experience at Heiser Chevrolet Cadillac. Thank you for your business. We look forward to assisting you with any of your future service needs at Heiser Chevrolet Cadillac!

March 07, 2025

Dealership Rating
Employee Rating

My oil change was done promptly. Thank you for the prompt service. Was going to a different dealership but they could not get me in until next week and I needed my oil change done du More

by jkn284849
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William Harris

Mar 10, 2025

Heiser Chevrolet of West Bend responded

Thank you for choosing Heiser! We appreciate your business.

March 03, 2025

Dealership Rating
Employee Rating

HEISER was a super place to shop for our replacement car! We had an awesome sales person who was focused on helping us find and learn everything about the automobile we chose Thank you Heiser! More

by bjmw204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Konik

Mar 05, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for your review. We appreciate your business. Happy driving!

February 28, 2025

Dealership Rating
Employee Rating

They installed the wrong wipers on my car which had to be replaced and then wanted to charge me for their xxxx up More

by dahmkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 03, 2025

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for providing this valuable feedback. We want to apologize that you had a negative experience at Heiser Chevrolet. We would love the opportunity to discuss your experience further and clear up any issues if we can. If you could please reach out to us directly and let us know the best way to get in contact with you, we will reach out. Brian Crandall Sales Director / General Manager bcrandall@heiser.com

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