William Hansbro

When negotiating he had said that I would be able to get my car with leather seats (soft Tex), yet the car came with fabric seats. When confronted about it, he claimed that I had never mentioned wanting lea my car with leather seats (soft Tex), yet the car came with fabric seats. When confronted about it, he claimed that I had never mentioned wanting leather seats. The blatant lying is disappointing, disgraceful and complete unacceptable. More

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he was a great help! ! i was gonna leave but he made sure i got a good deal & that i liked my selected car, thank you so much! ! i was gonna leave but he made sure i got a good deal & that i liked my selected car, thank you so much! More

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James was great! Helped me get my first car and made the process smooth and easy! Helped me get my first car and made the process smooth and easy! More

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Nice vehicle and good customer services. It was a nice experience and we were able to get through the process in a timely manner. Good experience. It was a nice experience and we were able to get through the process in a timely manner. Good experience. More

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I had some not well organized questions and some presumptions about a vehicle history, and Queen met me where I was and helped me understand my questions and concerns better. More importantly, she presumptions about a vehicle history, and Queen met me where I was and helped me understand my questions and concerns better. More importantly, she was patient with my assumptions and able to help me understand that this vehicle truly only had one owner. We ended up with an unbeatable deal on a specific vehicle that we had been searching for a couple weeks now. I will not be telling my wife we almost missed this. Grateful for Queen!!! More

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Dave exceeded my expectations; he was very pleasant to work with and had the truck that I called about waiting out front when I arrived. I purchased the truck 2 day later. work with and had the truck that I called about waiting out front when I arrived. I purchased the truck 2 day later. More

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This is my third time actually doing a trading or buying a car from heritage Toyota dealer in Catonsville MD these people are professional. Once you walk into that car dealership you not going to walk out w a car from heritage Toyota dealer in Catonsville MD these people are professional. Once you walk into that car dealership you not going to walk out without buying or servicing or whatever reason you went for. You are going to be satisfied. I would encourage any one, if you want to Toyota, Heritage Toyota Catonsville please is the best place to go. More

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The level of personal attention to customers is very different here compared to other dealerships. They would go beyond the basic needs of the customer just to make you feel at home. Thank you to mohamm different here compared to other dealerships. They would go beyond the basic needs of the customer just to make you feel at home. Thank you to mohammed for treating us like family and making the transaction seamless. And to everyone who worked tirelessly to make the release of our unit possible. More

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Mohamed and his team with Monir, James, Will, and Krushang were great to work with. It's a friendly and clean dealership. Krushang were great to work with. It's a friendly and clean dealership. More

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I would recommend the Dealership, not the manager Muhammad he is not professional at all!!! Muhammad he is not professional at all!!! More

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