Wilford Friday | Page 5

First time buyer Never having purchased a car on my own before the two gentlemen that helped me were wonderful! Wilford Friday Jr, respectably goes by "Friday" was not Never having purchased a car on my own before the two gentlemen that helped me were wonderful! Wilford Friday Jr, respectably goes by "Friday" was not the typical salesman. He didn't talk non stop or throw facts at me that I did not care to know or was not ready to adsorb. In fact, I literally drove my Toyota Venza two miles down memorial and decided that I was ready to do some paperwork with absolutely no pressure. My boyfriend and I never had to ask him "to give us a moment" aka let us talk privately. He just naturally let us be customers and gave us some time. I intended on test driving this vehicle and waiting until February to purchase. So, because we were very bad closing time conscious customers Friday ended up staying two and half hours past closing without a sign of aggravation or impatience. He even met My boyfriend at the dealership on his day off to retrieve something I left in my trade in. Our finance representative, Mr Brain Smith was equally helpful, friendly, and willing to stay late as well as keep in contact with me the following day about my loan on HIS day off! I was very impressed by this pair at Jim Norton. It was much different at other Toyota deals around town where I was not comfortable or was not given much privacy to make a decision. I will be calling Jim Norton tomorrow and bragging about this customer service! If you're in the market for a Toyota I suggest the above mentioned pair and Jim Norton. Happy buying! More

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Chrysler Town and Country...finally found it! My wife and I have been looking for a Chrysler Town and Country and we finally found one and Jim Norton! The experience was great and Wilford Friday My wife and I have been looking for a Chrysler Town and Country and we finally found one and Jim Norton! The experience was great and Wilford Friday treated us great! He was attentive to our needs and never pushed us into anything! We will send our friends to them for a vehicle!! Also, Brian Smith was great in finance as he answered ALL questions before we signed and did not rush us one bit! We asked him to leave while my wife and I talked about a few things and he was superb!! More

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Exceptional dealership and personnel Excellent salesman and staff. Very professional! Salesman Friday was SUPER, down to earth and not pushy in any way. It was pretty evident that we w Excellent salesman and staff. Very professional! Salesman Friday was SUPER, down to earth and not pushy in any way. It was pretty evident that we were a sure thing since we drove down from Kansas City to Tulsa for one particular vehicle that you had, but regardless, it was a great experience. I am 60+ years old and have bought many vehicles through the years and this may have been the easiest and smoothest purchase I have ever made. More

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One of the guys was pre-occupied with his cell phone and the other mislead me on what came with the vehicle ie: key pods, and lacked knowledge of the vehicle. But all in all, I was pleased with the purchas the other mislead me on what came with the vehicle ie: key pods, and lacked knowledge of the vehicle. But all in all, I was pleased with the purchase. PS: after purchasing the vehicle. Two days later I go through the owners manual to find a copy of repair done at Jim Norton Collision Center. It would appear the vehicle had a little over 6000.00 dollars done to it and this wasn't on the Car Fax that you supplied. Not to happy about that. K.L. Keith More

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