Wil Brown
Wil Brown at Victory Nissan of Mechanicsville

Wil Brown | Page 5

Customer Experience Representative

Victory Nissan of Mechanicsville

6564 Mechanicsville Turnpike
Mechanicsville, VA 23111

Contact Me
4.7
159 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

4.7

159 Reviews

Write a Review

159 Reviews of Wil Brown

March 26, 2023

Dealership Rating
Employee Rating

Seemed very motivated to make sale but haven’t shown that same energy to get add-on services done that have been paid for. More

by edwarddixon0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Anderson , Brittany Esteppe

Mar 27, 2023

Victory Nissan of Mechanicsville responded

Edward, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Phil Englander phil@hartnissan.com 804-417-2590

February 26, 2023

Dealership Rating
Employee Rating

Got everything in the Nissan Rouge Premium that I wanted in an automotive along with a great deal on my trade in! Everyone at the dealership couldn’t have been nicer. More

by MasterGuns USMC Ret.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2023

Victory Nissan of Mechanicsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 25, 2023

Dealership Rating
Employee Rating

I have and would highly recommend this dealership. Honest, courteous and easy, not pushy to deal with. They are friendly and welcoming salesman. More

by Mag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Compton, Brandon Baker, Joseph McCauley , Brittany Esteppe

Feb 26, 2023

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 12, 2023

Dealership Rating
Employee Rating

Never had been there before. Saturday morning I went in to look a Nissan kick. None available except for preorder. Then William got manager to give me options. He recommended the More

by patreilly101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2023

Victory Nissan of Mechanicsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 11, 2023

Dealership Rating
Employee Rating

Very friendly employees and a welcoming environment. They made my first solo car purchase easier than I expected. More

by rosiecheeks18
Recommend Dealer
Yes

Other Employees Tagged: Fran Sofrata

Feb 13, 2023

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2023

Dealership Rating
Employee Rating

Great environment, great staff, honest salesmanship; Thank, Will and Miss Esteppe, and awesome customer service! More

by rhhutt82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Esteppe

Jan 27, 2023

Victory Nissan of Mechanicsville responded

It's fantastic to hear that Wil and Brittany provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Hart Nissan!

January 25, 2023

Dealership Rating
Employee Rating

Good people! Will was great. He is very patient and helpful. We definitely recommend Hart Nissan! More

by sun_shy520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Jackson , Jason Shaw

Jan 26, 2023

Victory Nissan of Mechanicsville responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 22, 2023

Dealership Rating
Employee Rating

Was ultimately happy with my purchase! Hate the car buying process, but it wasn't as bad as I thought it would be, as I was ready to walk out if I couldn't get what I wanted. More

by Rossbachkim06
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 30, 2022

Dealership Rating
Employee Rating

I felt appreciated doing business with Hart Nissan after an exhausting week of car shopping. The service was exceptional. Kudos!!! to the executive team, they were great liaising on with me towards the veh More

by Thor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Coffman , Fran Sofrata

Jan 02, 2023

Victory Nissan of Mechanicsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hart Nissan. Congratulations on your new vehicle! We look forward to seeing you again!

December 01, 2022

Dealership Rating
Employee Rating

The service was great it was explain to me what was going on it was good More

by nellIethomas3602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Brown , Tyler Roy

Dec 04, 2022

Victory Nissan of Mechanicsville responded

Thanks for sharing about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

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