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Wesner Larose
Wesner Larose at Toyota of Coconut Creek

Wesner Larose | Page 21

Finance Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.2
360 Reviews
4.2

360 Reviews

Write a Review

360 Reviews of Wesner Larose

May 23, 2023

Dealership Rating
Employee Rating

Great service, Eric Colwell was the best manager experience I ever had since I'm being buying car More

by EKLIVENS8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 23, 2023

Toyota of Coconut Creek responded

Thank you for the review! We are so glad to hear that Eric delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

May 25, 2023

EKLIVENS8 responded

Thanks the best service

May 18, 2023

Dealership Rating
Employee Rating

I am so happy with my new Toyota everybody was very nice and kind thank you I recommend all my friends More

by BERJOOHI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zeke Howes

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May 18, 2023

Toyota of Coconut Creek responded

We're delighted to hear that you love your new Toyota, and we appreciate you recommending us to your friends! Thank you for being part of the Al Hendrickson Toyota family.

May 07, 2023

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Employee Rating

Great service with amazing people, very satisfied with the service and I will recommend this dealership to my family and friends. More

by KATMARC0925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales Junior Charles

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May 08, 2023

Toyota of Coconut Creek responded

We're so glad you had a great experience at Al Hendrickson Toyota! We appreciate your business and look forward to assisting you, as well as your family and friends, in the future!

May 07, 2023

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Employee Rating

Great service , great people, very satisfied with the service. I will recommend this location to my family and friends More

by KATMARC0925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales Junior Charles

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May 08, 2023

Toyota of Coconut Creek responded

We're thrilled to hear about your great experience with our team at Al Hendrickson Toyota! We're glad we could provide top-notch service to your satisfaction. Thank you for recommending us to family and friends!

May 05, 2023

Dealership Rating
Employee Rating

The service was great and fast, but think about it try to put a carwash for the customer More

by JACQUONICO5936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

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May 05, 2023

Toyota of Coconut Creek responded

Thank you for this 5-star review of Al Hendrickson Toyota. We truly appreciate your feedback and hope to see you again in the future.

May 03, 2023

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Employee Rating

Very relaxed atmosphere. Salesmen were not pushy. I told them what I felt comfortable with (financially) and they figured out a way to match my expectations. More

by im4ufgatrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chener Petit Louis

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May 03, 2023

Toyota of Coconut Creek responded

We're thrilled to hear that our team at Al Hendrickson Toyota provided a relaxed environment during your car-buying experience. We strive to create a comfortable and stress-free atmosphere for all of our customers by respecting their financial preferences. We appreciate your kind review and hope you enjoy your new vehicle!

May 03, 2023

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Employee Rating

Worst dealer I have ever dealt with. They lied . Promised things that they do not deliver. More

by LTJESUS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 05, 2023

Toyota of Coconut Creek responded

We run an honest business, so it's concerning to see this feedback. I apologize for any miscommunications here and would like to understand better what has gone wrong. Please give me a call so that I can further address your feedback and improve this. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 15, 2023

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Employee Rating

You sold me a 2019 DODGE GRAND CARAVAN DEFECTED ! After not even SIX MONTHS my transmission has GONE ! Your ESTIMATE is $ 6649.46 !!! Shame on you. More

by SAVERIO MACALUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erik Coxwell, HENRY DELGADO, James Daus, Courtney Gayle, Wesley Bonito, Zeke Howes , Brecheneve B, Gary Cann, Denise R

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Apr 27, 2023

Toyota of Coconut Creek responded

Saverio, we're very sorry to hear that you're experiencing trouble with your vehicle. We take pride in delivering top-quality cars to our customers, so it is disappointing to read about your experience. We would like to help resolve the issue as soon as possible. Please give me a call so we can discuss this together. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 15, 2023

Toyota of Coconut Creek responded

Mr. Macaluso, We apologize that you are experiencing mechanical problems with your vehicle. You should come into the dealership and sit down with one of our Used Car Managers. If you would like to set up an appointment, please contact me at your convenience. Thank you, Jessica Fernandez- Assistant to Chairman & CEO- 954-545-6931

Apr 27, 2023

SAVERIO MACALUSO responded

my name is Saverio Macaluso on 10/10/22 You sold me a DODGE GRAND CARAVAN (VIN NR 2C4RDGEKR760605) “DEFECTIVE”, for which I returned it to service yesterday, Mr. Fabio Acerra (chief mechanic) and Mr. Henry Delgado are aware of this. The vehicle was left in front of the service and I have already contacted the bank in the capital that I have now stopped owning and I will NOT continue with any installment payment. Take back the faulty machine you sold me and see what to do with it... I am no longer responsible for it and HOLD NO RESPONSIBILITY. Shame on you!

Apr 27, 2023

SAVERIO MACALUSO responded

$ 6649.46 ‼️‼️‼️ ( after SIX MONTHS ‼️) SHAME ON YOU ❗️

May 15, 2023

SAVERIO MACALUSO responded

Too late you have NO PROFESSIONALISM.

April 10, 2023

Dealership Rating
Employee Rating

Great customer service. Salesperson was very helpful and answered all my questions. I will definitely recommend to friends and family. More

by JEOBOAMC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Belvant , Hilary Machado

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Apr 19, 2023

Toyota of Coconut Creek responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 08, 2023

Dealership Rating
Employee Rating

When my car need a service I got it on time and good job thank you More

by HumbertJoseph12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 18, 2023

Toyota of Coconut Creek responded

Thank you for the review, Joseph! We are so glad to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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