Wayne King
Wayne King at Paul Masse Buick GMC South
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Wayne King

F & I Manager

Paul Masse Buick GMC South

2909 Tower Hill Road
South Kingstown, RI 02874

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4.8
65 Reviews
4.8

65 Reviews

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65 Reviews of Wayne King

May 06, 2024

Dealership Rating
Employee Rating

I am changing my original review because I jumped the gun!! Rick Mignanelli (GM) and his team went above and beyond to make me a satisfied customer. All I will say is it was top notch customer service. More

by Dan79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2024

Dealership Rating
Employee Rating

Never used this dealership prior to this month. I was referred by a friend to talk to Tom Frat. I was not steered wrong. Nice guy and he knows his stuff. Go check them out. I did, and then left More

by JimL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Fratantuono, Jeff Colson

April 07, 2024

Dealership Rating
Employee Rating

Nothing but games. If you want to get screwed over then Paul Masse is the place to go!! More

by choosediamond1985
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Apr 08, 2024

Paul Masse Buick GMC South responded

Good Morning, We are unable to contact you as we cannot locate a record of you being at the Dealership with the information provided. Please reach out directly to the President, Scott Wellington. He would like hear more and to rectify this situation for you. He can be reached at 401-783-6700 starting at 7am on Monday thru Saturday. Thank you.

Apr 09, 2024

choosediamond1985 responded

I'm all set!

April 05, 2024

Dealership Rating
Employee Rating

I have always had a great experience dealing with Tom Fratantuono in leasing my vehicles. More

by Msoles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Fratantuono

April 04, 2024

Dealership Rating
Employee Rating

Purchased a new Sierra from Tom Frat. The whole process was quick and easy. I would highly recommend! More

by Dhenn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Fratantuono

March 17, 2024

Dealership Rating
Employee Rating

Tom Frat was awsome as always. Did a great job with the whole buying process. Went above and beyond for us. Thank you again More

by sheamasonry
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

February 08, 2024

Dealership Rating
Employee Rating

Had some difficulties with the deal at first, but will say they went out of their way to make the deal right for both them and us . More

by lyndacostic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 14, 2024

Dealership Rating
Employee Rating

Very nice building and the service department is easy drive through access. Waiting area is comfortable. More

by Wjcjr753
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Fratantuono

January 09, 2024

Dealership Rating
Employee Rating

Tom is the best in the business. Tom is professional, honest and efficient. Wayne King makes the paperwork super easy. Paul Masse has been my preferred dealership for 25 years! More

by kk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Fratantuono

December 21, 2023

Dealership Rating
Employee Rating

I was pleasantly surprised with the sales representative Tom as he was very helpful and listened to what I has asked for with regard to a new vehicle. He was very helpful throughout the transaction, explai More

by chris cotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Fratantuono

Dec 22, 2023

Paul Masse Buick GMC South responded

Chris, Thank you so much for your kind review! Tom and the Team appreciate your business! Congratullations on your new vehicle! Customer Experience Team

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