Wally Thom | Page 6

We were looking for a car for my 16 year old son. We initially came in looking for new and ended up with a nice, used vehicle, in our price range. My son told me that we hit the jackpot when we fou We initially came in looking for new and ended up with a nice, used vehicle, in our price range. My son told me that we hit the jackpot when we found his car. I thank you for making this an enjoyable experience for both he and I. Everyone in your dealership was outstanding to work with. Brandon, the General Manager greeted us and helped us decide what we wanted. Wally, test drove with us and walked us through pricing and Shannon helped us during the paperwork signing process. I thoroughly enjoyed the small dealership experience. I will definitely be back should I need a car in the future. This will be my first stop. Thank you! More

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Wally was absolutely amazing. From start to the start of my vehicle purchase into the end Wally provided exceptional customer service and worked hard to get me into the vehicle of From start to the start of my vehicle purchase into the end Wally provided exceptional customer service and worked hard to get me into the vehicle of my choice. More

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Wally was extremely helpful! We were in a time crunch and Wally gave us the fastest car buying experience I’ve ever had. Very personable guy. Highly recommend! Wally gave us the fastest car buying experience I’ve ever had. Very personable guy. Highly recommend! More

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He did a great job and helped me feel like I knew what I was doing was doing More

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Wally was very friendly, knowledgeable, and helpful during my visit to Russ Darrow in Waukesha. I am loving the 2022 Kia Rio! Thank you during my visit to Russ Darrow in Waukesha. I am loving the 2022 Kia Rio! Thank you More

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Had a wonderful experience. Wally was great to work with! The dealer was also organized and efficient. Would recommend! The dealer was also organized and efficient. Would recommend! More

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Wally Thom, Rebecca and Shannon were AMAZING! In this lack of inventory and difficult procurement of vehicles, Russ Darrow Kia of Waukesha is doing business the correct way to ensure that they have satis lack of inventory and difficult procurement of vehicles, Russ Darrow Kia of Waukesha is doing business the correct way to ensure that they have satisfied and return customers for years to come. Shannon is driving the car we were interested in purchasing and since there were no vehicles to look at she let us look at hers! I’ve purchased many vehicles and this was BY FAR the most pleasant experience I’ve ever had! Wally was HONEST and that is an understatement and COMMUNICATIVE which is unprecedented (in my experience) in the car buying process. I highly recommend Russ Darrow Kia and especially Wally Thom! More

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Wally was excellent and very knowledgeable and personable. He was able to help with our new lease, and made it very easy personable. He was able to help with our new lease, and made it very easy More

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We had a great buying experience and Wally was wonderful! Would definitely recommend this dealership! Would definitely recommend this dealership! More

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Out of all the dealerships this dealership was on point I was in there for like maybe an hour and a half financing came in like 15 minutes and then all I was doing was waiting for the signed papers the manag was in there for like maybe an hour and a half financing came in like 15 minutes and then all I was doing was waiting for the signed papers the manager he's very nice considered the finance people are very nice and considerate they move fast so it's a great place More

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