Walid Doumit
Walid Doumit at Bell Honda

Walid Doumit

General Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.0
94 Reviews
4.0

94 Reviews

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94 Reviews of Walid Doumit

August 16, 2025

Dealership Rating
Employee Rating

Work done well, but looked for things to increase price of general maintenance. Replacing items with no signs or symptoms of issues. Alao recommending maintenance that was already done elsewhere. Looked li More

by ZEWK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

August 12, 2025

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We felt very supported through the entire process and not pressured in an aggressive way like sometimes happens at other car dealerships! More

by CHRISTINA.WINNETT5
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jake Mueller, Dominic Jackson , Financial department manager he was super great - I forget his name though!

Aug 13, 2025

Bell Honda responded

Thank you immensely for sharing your experience with us. We are delighted to hear that you felt well-supported throughout your car buying journey. It means so much to know that our team provided you with the attentive service you deserved without making you feel uncomfortable or rushed. Creating a welcoming environment where customers can make informed decisions at their own pace is something we take great pride in.

August 05, 2025

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We paid $200 for a spare tire that did NOT fit our car. Bell would do NOTHING to remedy the situation. We had to pay $100 dollars for a replacement. In addition before we knew the spare did NOT fit we h More

by Lb
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jake Mueller

Aug 06, 2025

Bell Honda responded

We understand how upsetting it must have been to pay for a tire that did not fit your vehicle—especially in a stressful situation like dealing with a flat. This is certainly not the level of service we strive to provide at Bell, and we’re disappointed to hear that you didn’t feel supported when trying to resolve the matter. Your feedback is being taken seriously, and we’d like the opportunity to make this right. Please reach out directly to Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can gather more details

August 02, 2025

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Everybody in a place is very professional very knowledgeable of the product made my experience very very easy. It’s a third vehicle I’ve gotten from them. More

by RPHOEL15
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2025

Bell Honda responded

We deeply cherish your loyalty and trust in choosing us for your third vehicle purchase. Your feedback about our team's professionalism and product knowledge means everything to us. We understand how important it is to have a smooth and effortless experience when selecting a vehicle, and we're thrilled that we could deliver that for you once again. Thank you for continuing to choose Bell Honda for your automotive needs.

August 02, 2025

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This is the worst dealership. We bought a vehicle and within 2 1/2 weeks the SRS light went on. It took them 2 weeks to figures this out and wouldn’t contact us, we had to follow More

by LOS.BULLDOGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 02, 2025

LOS.BULLDOGS responded

This is the worst dealership. We bought a vehicle and within 2 1/2 weeks the SRS light went on. It took them 2 weeks to figures this out and wouldn’t contact us, we had to follow up. We finally picked up the vehicle, we turned right back around, condenser, compressor and vaporizer had to be all replaced, no follow ups, they had our vehicle for a month, longer than what we had it for. Even their own sales Manager said the person who inspected the vehicle, he didn’t know what he was doing due to the amount of issues. They had to hire an investigator due to the amount of money they had to put into this vehicle to repair. After I reported them to BBB, the manager said all we were doing is trying to get something free, all we wanted is extended warranty because we found out the gear box may have been cracked per their technician’s. When I advised the GM that I would report the attorney generals, he said go ahead, we have our attorneys and backed by Warren buffet as to dare me. Stay away from the dealer ship! It’s not worth saving 1k. Che- sales manger-typical lying sales manager Crystal - service associate/incompetent Iris - service manager - incompetent/lack of communication GM- Michael Jandran-P.0.S Walid Doumint- never responded

July 30, 2025

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My service advisor was great. Used car sales was a nightmare. Sold me a car with a broken transmission and broken AC. Transmission was fixed but they refused to fix the AC. More

by zsmeds
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2025

Bell Honda responded

We understand your frustration regarding the issues you encountered with your used car purchase. Having problems with both the transmission and air conditioning system must have been incredibly disappointing, especially when you trusted us to deliver a quality vehicle. While we are pleased that the transmission concern was resolved, we recognize that the air conditioning matter remains unaddressed and continues to affect your satisfaction. Your feedback helps us understand where we can improve our processes to better serve our customers.

July 29, 2025

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If you want a new auto delivered with damage, confusion, lies, deceit, no one that can answer questions, no one can initiate a call back, incorrect paperwork, and the WORST CUSTOMER SERVICE then this is the More

by Sandramcintyre2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Griffin Spellicy , Read comments for names

Aug 04, 2025

Bell Honda responded

We understand how upsetting it must have been to deal with miscommunication, missed appointments, and unresolved questions—especially during something as important as purchasing a vehicle. It’s clear from your comments that we did not deliver the level of professionalism, responsiveness, or care that every customer deserves. To speak with someone directly about your experience and help make this right, we encourage you to reach out to our General Sales Manager, Walid Doumit, at WDoumit@gmail.com.

Aug 04, 2025

Sandramcintyre2020 responded

Upset is definitely understatement! Since this is review the car is headed back to get something else fixed!!! You have my information if you are so concerned about my experience you contact me Mr. Doumit!

July 27, 2025

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I get my car serviced at Bell Honda regularly. My car never fails to start. I enjoy working with Josh Hansmeier. He is easy to work with. Thanks for keeping my 2017 CRV running so well. More

by Russ
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. Your kind words about working with our team member mean a lot to us - we strive to make every service experience smooth and pleasant for our customers. Thank you for taking the time to share your feedback and for choosing us to keep your vehicle running at its best.

July 27, 2025

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I work there and loved it so much as a customer I new write service there More

by FWILLIAMSON2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Bell Honda responded

We are absolutely thrilled to hear about your wonderful experience with our team at Bell Honda! It means so much to us that you loved working with us and that your positive experience as an employee led you to trust us with your service needs as a customer. Your confidence in our service department speaks volumes, and we truly appreciate your continued support. Thank you for being such a valued part of our community!

July 24, 2025

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This dealership is filled with liars and crooked salesmen and worse management! I pity anyone who doesnt read the reviews and do further research to be educated as to what they are involving themselves in. W More

by love2laughny1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 29, 2025

Bell Honda responded

We understand how upsetting it must have been to feel misled about the return policy and to encounter issues with the vehicle so soon after purchase. While our dealership, like many others, does not have a blanket return policy or mandatory inspection requirements for all used vehicles, clear and honest communication from our team is something we hold in high regard—and it’s deeply concerning to hear you felt that was not upheld. We encourage you to reach out directly to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com

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