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Vladimir Kochubey

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Vladimir Kochubey

Vladimir Kochubey | Page 6

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.8

858 Reviews

Overview Reviews (858) Inventory (404)

4.8

858 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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858 Reviews of Vladimir Kochubey

December 07, 2024

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Employee Rating

Poor customer service could not ever get an answer related to the status of my vehicle. Took over a week of constant calls just to get an update related to the status of my vehicle. Took over a week of constant calls just to get an update More

by DMGATES11

Verified Customer

Service Price Transparency

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Recommend Dealer

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Dec 12, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ralph Sorrentino, General Manager rsorrentino@jimellis.com

Dec 12, 2024 -

Jim Ellis Chevrolet of Atlanta responded

It is disappointing for us to hear that your experience was anything less than great. Here at Jim Ellis Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (770) 457-8211 to discuss ways we can better serve you in the future.

December 06, 2024

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Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elise Schaaf, Luis Valdez, Loan Pham, Michael Fair, Brian Baker , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

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Dec 07, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 28, 2024

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Reggie is the best Corvette specialist. Can’t wait to build the next Corvette. C8 70th Anniversary HTC, Z06 HTC, just need to add a ZR1 Can’t wait to build the next Corvette. C8 70th Anniversary HTC, Z06 HTC, just need to add a ZR1 More

by Corvette

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Reggie Stagmaier, Ned Iwuji, Ralph Sorrentino

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Nov 29, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2024

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They did a great job working with us and taking care of our needs from sales to service. We now take all of our vehicles there for service. our needs from sales to service. We now take all of our vehicles there for service. More

by ANDY@OCONNORSMAIL.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Fair , Kalo Brantley

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Nov 27, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you so much, Andy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

November 19, 2024

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Great service provided by Vladimir I’m very satisfied by the services and will be back. Thanks! the services and will be back. Thanks! More

by Grace

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 20, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, Grace, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

Nov 21, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Chevrolet and we hope to see you again soon!

November 19, 2024

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We have bought a lot of our cars from Jim Ellis because they treat you like family. We love the dealership and all the people involved they treat you like family. We love the dealership and all the people involved More

by Sthiele

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elise Schaaf

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Nov 20, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

Nov 21, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

November 19, 2024

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Employee Rating

Jim Ellis Chevrolet service department always comes through. Super polite and communicative. Highly recommend them! through. Super polite and communicative. Highly recommend them! More

by LJSIMPSOM65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elise Schaaf, Michael Fair

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Nov 20, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

Nov 21, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

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Employee Rating

Great customer service! Randy and Ron are awesome. Vehicle was prepped and delivered on time. Randy and Ron are awesome. Vehicle was prepped and delivered on time. More

by Jj

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Randy Stephenson, Ron Durham , Kalo Brantley

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Nov 16, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

November 04, 2024

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Employee Rating

Failed to fix issue with recall. Still haven't ordered part to fix our recall Still haven't ordered part to fix our recall More

by NICK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Elise Schaaf, Luis Valdez, Loan Pham, Michael Fair, Brian Baker , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

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Nov 08, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 27, 2024

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Employee Rating

Yes, I was told by the service advisor that my car had an engine oil burning issue. Therefore, I took it upon myself to research and found out that the car actually does have a recall for that issue of engin engine oil burning issue. Therefore, I took it upon myself to research and found out that the car actually does have a recall for that issue of engine oil burning. However, the paperwork that I received was not consistent with that statement. Also, I was told that I had to make a deposit and payment to have the engine cover removed, so that a camera can be stuck down in the engine. I would like to get photos to verify that did take place as well as photos of the slack in the engine chain. These photos will help with my claim. More

by Antonio Buchanan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Luis Valdez

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Oct 30, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Antonio, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

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