Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
338 Reviews
4.9

338 Reviews

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338 Reviews of Viviana Saenz

August 05, 2025

Dealership Rating
Employee Rating

Viviana, really worked hard to make sure everything was done-to my schedule. Offered different opportunities to make it easier. Explained things clearly. Was much appreciated! More

by Callnomie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Norm Reeves Honda Superstore - Huntington responded

We're so pleased to hear this feedback! Viviana’s doing a happy dance knowing she nailed your schedule and kept things crystal clear. We’re always here to offer more options and spread the good vibes!

August 05, 2025

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I have been going here since last 5 years. I am very satisfied with the service. More

by Upadhyayasneha0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 06, 2025

Norm Reeves Honda Superstore - Huntington responded

Five years and counting? Thanks for the loyalty! Benito, Ivette, and the whole squad are honored to keep your ride happy. We look forward to continuing to deliver the type of service that keeps you coming back.

August 01, 2025

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Employee Rating

The work was completed quickly and I was kept informed minimizing time without my car. More

by Guzman109
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Aug 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi Guzman! We’re so glad we could get you back on the road quickly and keep you in the loop every step of the way. Thanks for trusting us with your car. Please see us anytime!

July 30, 2025

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Excellent services. It's fast and professional. Besides that, the price is cheapest on the market. More

by Son Quy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

Jul 31, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re so happy our team could dazzle you with speedy, professional service. Your five-star shout-out means everything, and we can’t wait to keep the magic going on your next visit!

July 28, 2025

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The service is always top notch! Sam was friendly, knowledgeable and professional. I’ve been coming here for many years and look forward to many more. More

by Spumony08
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 28, 2025

Norm Reeves Honda Superstore - Huntington responded

Wow, thank you for being such a loyal friend to our shop! Sam sends his thanks for the shout‑out, and we can’t wait to keep giving you that high‑quality service you love. Cheers to many more miles together!

July 27, 2025

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Employee Rating

Well I love the Honda super store and the service there they are honest But this last time I went in for a sound that my car was making, they fixed it and NOW IRS IT’S BACK again, so I’m going to have to More

by Mendoza.Olga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

Jul 28, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks so much for your kind words about our team’s honesty. We know that the returned sound is a pain, so please swing by again so we can track it down once and for all. Your peace of mind is our priority!

July 25, 2025

Dealership Rating
Employee Rating

Viviana was very helpful and communicated effectively throughout the entire process. I would use them again. More

by chris_dav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re so glad Viviana kept you in the loop and made things easy. Thanks for trusting us. We’d love to help you again anytime!

July 23, 2025

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Employee Rating

Service Center was good. Sales, not so much. Got me into a car for $12,500, but now I find I’m $5500 upside down. They buried me. More

by gregburg65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re sorry to hear you’re feeling this way about your experience. We understand the importance of feeling confident in your purchase and would welcome the chance to review your situation and explore any options. Please contact us at (714)-475-2392.

July 22, 2025

Dealership Rating
Employee Rating

She is so sweet and very considerate and technically best manager and I am 94 and She is lovely character and I thank you all for your service is best! More

by dougchung1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Norm Reeves Honda Superstore - Huntington responded

Your praise for our whole crew warms our hearts! ❤️ You deserve only the kindest, most considerate care, and we’re honored we could deliver. Thank you for making our day brighter with your wonderful feedback!

July 18, 2025

Dealership Rating
Employee Rating

Very helpful and understanding. Listens to my needs and address them in a consideration of my interests with cost and how I'd proceed with my ' Older car' Viviana was super good. Th More

by Bjsturrus
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Jul 21, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello, Viviana will be so happy to know you felt heard and supported. We aim to treat every car like our own, especially those classic models. Thanks for letting us care for your ride.

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