Violeta Rodriguez | Page 7

Good afternoon thank you very much for your service have a good day and so much again shalom!! a good day and so much again shalom!! More

by cutomernoemail Verified Customer Verified Customer

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My new service advisor is amazing. Violeta. You are the best of the best. And i do recommend this dealer because the care that violeta provided to me always Violeta. You are the best of the best. And i do recommend this dealer because the care that violeta provided to me always More

by rodneyfer Verified Customer Verified Customer

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Smooth process. Hands down a 5 star dealership. Highly recommended to all friends and family Hands down a 5 star dealership. Highly recommended to all friends and family More

by none23 Verified Customer Verified Customer

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Client since 2011, always the same quality of service,excellent!At present, with Violet's acquisition the service have improved exponentially! Good work! service,excellent!At present, with Violet's acquisition the service have improved exponentially! Good work! More

by HLVEGAVEGA Verified Customer Verified Customer

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Terrible service. Had my truck for 2 weeks before the even ran the diagnostic (which I dont think they ever completed). Refused to give me a loaner. They replac Had my truck for 2 weeks before the even ran the diagnostic (which I dont think they ever completed). Refused to give me a loaner. They replaced a module ($1800), without addressing the primary electrical issue (again, I don’t believe a full diagnostic was completed). When I did finally get the truck back, it ran for 3 days and then the problem persisted. When I asked to bring it back in and have the work completed, but requested a loaner vehicle, they refused again. Had they simply offered me a loaner vehicle, I would have been ok. That said, I have taken my truck to a Chevy dealership, and they completed a diagnostic in 3 days, and have identified the root cause of the issue (which is under warranty), and have resolved the issue. I have now spent $1800 on an unnecessary part replacement, and over $2000 on rentals. I made it very clear to my service consultant that I would be traveling for a 8 days when I dropped the truck off originally. I began reaching out to her 4 days before my return, and the diagnostic had not been completed. I reached out again daily, with the same response. By the time I returned, 8 days later, the diagnostic had not been completed, and I was forced to rent a car. Again, I don’t believe a full diagnostic was ever completed, and the replacement part was a “best guess” by the technician. I recently moved to Miami, and this was my first experience with Brickell. I have purchased & leased multiple GMC’s from my primary dealership (Schumacher Buick) in Palm Beach (who are wonderful), but I will never step foot in Brickell again. More

by rpleidy Verified Customer Verified Customer

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Prefiero quedarme callado o sea mostrar Silencio interpretelo...y saquen sus propias conclusiones aun no estoy conforme con el resultado. interpretelo...y saquen sus propias conclusiones aun no estoy conforme con el resultado. More

by Carlos Verified Customer Verified Customer

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Very clean, and easy service, nice people working there. I recommend them 100 %, quality guaranteed I recommend them 100 %, quality guaranteed More

by REYLUGO83 Verified Customer Verified Customer

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They are very responsive and knowledgeable My service advisor Violeta keep me informed on the progress of my service advisor Violeta keep me informed on the progress of my service More

by BBehar 01 Verified Customer Verified Customer

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Violeta and Ralph in service is outstanding at total process from stat to finish. It’s rare to find this type of customer service. process from stat to finish. It’s rare to find this type of customer service. More

by sorrelsj Verified Customer Verified Customer

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She was very polite and helpful, she was on top of our needs and provided fast transportation back and forth to and home swiftly, she checked that all our concerns were attended . Her desk was very clea needs and provided fast transportation back and forth to and home swiftly, she checked that all our concerns were attended . Her desk was very clean orderly and with flowers, excellent service, we will ask for her next visit More

by HLVEGAVEGA Verified Customer Verified Customer

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