Vince Tomasello

Everybody was friendly and welcoming. My salesman Bil was the best! It was a great experience. My salesman Bil was the best! It was a great experience. More

by METON12 Verified Customer Verified Customer

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I had a great experience at Palmen Buick GMC. Everyone was very welcoming and helpful. Everyone was very welcoming and helpful. More

by LAURENCBROUILLARD Verified Customer Verified Customer

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Great experience with both Adam and Zack. Made it a great. Deal. Very happy with the experience Made it a great. Deal. Very happy with the experience More

by EKAMINJR Verified Customer Verified Customer

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First and foremost, I felt that Dan Salisbury was an exceptional salesman.. I have never dealt with such a down-to-earth car salesman, as if he was my neighbor. He was very knowledgeable on the product exceptional salesman.. I have never dealt with such a down-to-earth car salesman, as if he was my neighbor. He was very knowledgeable on the product he was selling, and without pressure. You could tell he was very experienced. He was an exceptional people person. I will be dealing with him for future purchases. The person I dealt with on the sale, and payment of the car, was a very pleasant experience as well. He was very efficient and made the process go very fast. A couple days after the purchase, with very little miles driven, "steering assist is reduced drive with care" warning popped up on the dash. I called Dan and told him about the problem. He said they would take care of it, had me bring it in to have it checked. He asked if I started it up again would the warning disappear, but it didn't. I took the car around the block and the air conditioner didn't work as well. After driving about 2 miles on the way to the dealership the warning did disappear and the air conditioner started working again. I brought the car in and talked to the service manager who was very knowledgeable about these cars. He explained how seldom this can occur and you might not ever have a problem again. He told me what to look out for if the problem would continue. He also helped me decide with his expertise and personal opinion about a warranty on this specific vehicle. I lost a lot of confidence in the Cadillac brand, but he reassured me that this isn't something that happens very often and that they don't see many problems with the Cadillac brand. He was very valuable in helping me restore my confidence and move forward with this problem. Dan spoke to the sales manager who worked out a 90-day warranty, parts and labor, should this continue to be a problem. I was hoping to get something a little more reassuring than that. What I was asking for was a bit of a reach, wanting it taken care of if I ever had a problem with it again. I agreed on the warranty, which Dan said if something happened in a hundred days we would still take care of it for you meaning if it's realistic timing from the purchase. He said that's who we are... and I appreciate that!! I felt Dan handled this whole situation very professionally. The car was in excellent condition for the year, and I felt I got a very good deal. Your dealership will be my first choice to trade up on this car in the future. Thank you so much for the professionalism your dealership possesses!! More

by jemiller59 Verified Customer Verified Customer

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Adam Grant is the best Car Salesman we have ever worked with. He’s knowledgeable professional, dependable and personable. with. He’s knowledgeable professional, dependable and personable. More

by RMSCHULER5 Verified Customer Verified Customer

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Palmen has very good salesmen Larry Colon did a great job on getting me what I was looking for. And where I want to be with the payment. Thank you Larry on getting me what I was looking for. And where I want to be with the payment. Thank you Larry More

by TONYCHAGOYA Verified Customer Verified Customer

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Very Satisfied With My Experience, Loved Having Ali as my Salesman, Very Grateful for making me so comfortable ♥️♥️♥️ Salesman, Very Grateful for making me so comfortable ♥️♥️♥️ More

by MSBEV2651 Verified Customer Verified Customer

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Best treatment in my car leasing history. Ali was great did everything I asked and then some Ali was great did everything I asked and then some More

by tgagliardo Verified Customer Verified Customer

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Everything was good. I love the truck Juan made sure that I had everything I asked for and drove the truck and delivered it to me and East Troy that was great. As far as I love the truck Juan made sure that I had everything I asked for and drove the truck and delivered it to me and East Troy that was great. As far as the dealership they told me they would put all the paperwork on a thumb drive, which I have never received, and I still don’t have the paperwork for the sale of my truck. I was able to get the insurance because I looked up the VIN number on the Internet. More

by PEDALMAN10 Verified Customer Verified Customer

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Everyone was very nice and accommodating. I would most definitely recommend this dealership to my friends and family I would most definitely recommend this dealership to my friends and family More

by LISAAHOLLEN Verified Customer Verified Customer

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