Vince Souza

I recently purchased a certified pre-owned vehicle from your dealership, and while I’m happy with the car itself, I can’t say I was over the moon with the overall service experience. Unfortunately, it f your dealership, and while I’m happy with the car itself, I can’t say I was over the moon with the overall service experience. Unfortunately, it felt like I was treated a bit differently—almost like a second-class customer—because I wasn’t buying a brand new vehicle. The attention and enthusiasm that I observed being shown to new car buyers just didn’t carry over to my experience. Buying a certified pre-owned car is still a significant investment, and I had hoped for a level of care and professionalism that reflected that. I’m sharing this feedback in the hopes that future customers—regardless of what they’re buying—are made to feel equally valued. More

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Repeat customer after 10 years. My original salesmen, Peter, moved away. Had the pleasure to work with Tony and Vince made our process incredibly easy and quick. No pressure sales t My original salesmen, Peter, moved away. Had the pleasure to work with Tony and Vince made our process incredibly easy and quick. No pressure sales tactics, no last minute add ons in the finance department. Just a clean, quick transaction all around. I’ll be back. More

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The sales team Tora, and Vince, were very professional and knowledgeable about their cars. Overall sales experience was pleasant. and knowledgeable about their cars. Overall sales experience was pleasant. More

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My experience with Tammy at BMW Of Sudbury was excellent. She was friendly, courteous and knowledgeable and took us through the process efficiently with an admirable level of professionalism. She ‘sold’ us t She was friendly, courteous and knowledgeable and took us through the process efficiently with an admirable level of professionalism. She ‘sold’ us the car. Chuck Millard More

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Great experience working with Jack O’Donovan leasing my new iX50. He was helpful, knowledgeable and very responsive. new iX50. He was helpful, knowledgeable and very responsive. More

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nothing do. even no cleaning before pick up my car. i received a dirty car. never buy any from here！bad price，bad service！ even no cleaning before pick up my car. i received a dirty car. never buy any from here！bad price，bad service！ More

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They made the process very easy and gave me a good deal based on public information of sale prices for my model. based on public information of sale prices for my model. More

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My salesman did a great job. Very nice to work with and recommend him name is Wilson. Very nice to work with and recommend him name is Wilson. More

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BMW Sudbury used creativity, commitment to customer satisfaction and a "can-do" attitude to save my original deal which almost died because of unforeseen damage to the vehicle that was initially reserv satisfaction and a "can-do" attitude to save my original deal which almost died because of unforeseen damage to the vehicle that was initially reserved for me. Cassie Bell and Vince Souza were truly professional and a pleasure to work with. More

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Great sales experience. Rob listened to and addressed my purchase needs, and answered question and was available to assist me in understanding the technology features of the Rob listened to and addressed my purchase needs, and answered question and was available to assist me in understanding the technology features of the car. More

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