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Victor Rivera

Overview Reviews (353) Inventory (473)

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Victor Rivera

Victor Rivera | Page 18

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0

353 Reviews

Overview Reviews (353) Inventory (473)

5.0

353 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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353 Reviews of Victor Rivera

April 26, 2022

Dealership Rating

Employee Rating

Easy drop off and pick up process. Also clear communication over text. All questions answered on time. Also clear communication over text. All questions answered on time. More

by Yogi Mehta

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 28, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your years confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 25, 2022

Dealership Rating

Employee Rating

Robert is very friendly and knowledgeable! He help us a great deal to understand our new vehicle. Mercedes-Benz Princeton is a place we go to for our new vehicles! He help us a great deal to understand our new vehicle. Mercedes-Benz Princeton is a place we go to for our new vehicles! More

by Ms Wang

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alex Shaparin, Robert John Lisi

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Apr 28, 2022 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 22, 2022

Dealership Rating

Employee Rating

Jeff and Victor in service are always very helpful and professional. They were able to get a new tire on our E350 and complete the upcoming service at the same time. professional. They were able to get a new tire on our E350 and complete the upcoming service at the same time. More

by Claus A

Recommend Dealer

Yes

Other Employees Tagged: Jeffery Hirtler

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Apr 28, 2022 -

Mercedes-Benz of Princeton responded

We are so glad that you had an amazing experience!!! Thank you for the 5 stars! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 20, 2022

Dealership Rating

Employee Rating

My consultant was great. He make me feel welcome and that I was important for Mercedes He make me feel welcome and that I was important for Mercedes More

by william

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Miguel Cruz

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Apr 28, 2022 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 20, 2022

Dealership Rating

Employee Rating

Great service every visit, every time, thank you! I’m a loyal Mercedes Princeton customer. I’m a loyal Mercedes Princeton customer. More

by buys.snarls-0a

Recommend Dealer

Yes

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Apr 20, 2022 -

Mercedes-Benz of Princeton responded

April 11, 2022

Dealership Rating

Employee Rating

Knowledgeable individual . Explained in detail all the features of the new gle explained very nicely. Explained in detail all the features of the new gle explained very nicely. More

by jsbindra100

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Knobloch Jr., Jeffery Hirtler, Richard Brittingham

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Apr 13, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 09, 2022

Dealership Rating

Employee Rating

The service department were very prompt and courteous. We have been dealing with this dealership for over 20 years and they have always been outstanding. We have been dealing with this dealership for over 20 years and they have always been outstanding. More

by joe.auletta

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Andrew Horne , Miguel Cruz, Paula Dzwonkowska, Gary Napierkowski Jr.

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Apr 13, 2022 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your service experience. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 28, 2022

Dealership Rating

Employee Rating

WELL DONE AND VERY PLEASED , QUICK SERVICE , CAR WASHED DELIVERY ON TIME .COST AVERAGE , NO COMPLAINT DELIVERY ON TIME .COST AVERAGE , NO COMPLAINT More

by emil.nader

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Mar 30, 2022 -

Mercedes-Benz of Princeton responded

We are so glad that you had an amazing experience!!! Thank you for the 5 stars! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 26, 2022

Dealership Rating

Employee Rating

One of the finest businesses I have dealt with over the past 30 years of service of my automobiles past 30 years of service of my automobiles More

by Emcmanimon

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Mar 30, 2022 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Victor ! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 22, 2022

Dealership Rating

Employee Rating

Very good customer oriented service. Appreciate the support at service center. Looking forward to see you again Thanks Appreciate the support at service center. Looking forward to see you again Thanks More

by Jpatel

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paula Dzwonkowska

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Mar 23, 2022 -

Mercedes-Benz of Princeton responded

Thanks for telling us that Victor and Paula were very professional, as well as friendly and knowledgeable. We're glad to know that you're happy with the service you received. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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