No me resolvieron el problema de la cámara trasera y no
hicieron la rotación de las llantas
hicieron la rotación de las llantas
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by Dorianmedo
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Oct 11, 2025 -
Hollywood Kia responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Very accommodating and friendly.
Was able to keep me posted about details of car. Excellent energy!
Was able to keep me posted about details of car. Excellent energy!
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by kristinanderson12
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Oct 05, 2025 -
Hollywood Kia responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia.
Professional on time and very detailed.
Kept me in the loop with everything that was going on.
Kept me in the loop with everything that was going on.
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by TOMIKO1976
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Oct 04, 2025 -
Hollywood Kia responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Very courteous and pleasant workers.
Show interest and concern with customers. Also, try to resolve all problems in a timely manner.
Show interest and concern with customers. Also, try to resolve all problems in a timely manner.
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by Joanne.Leoni
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2025 -
Hollywood Kia responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come!
Excellent service my service guy was excellent thank you
very much I'll be back again
very much I'll be back again
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by REGINAOWENS313
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2025 -
Hollywood Kia responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia.
Very expensive maintenance.
Pricy labor. Friendly service but for big $$$.wish could be more affordable.
Pricy labor. Friendly service but for big $$$.wish could be more affordable.
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by ZELENSKII
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Oct 02, 2025 -
Hollywood Kia responded
Thank you for choosing our dealership. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I came in for an oil change and left paying $1900 for
routine maintenance with fluid changes. I agreed to the work asking for cost during the discussion. I was told a price matbe $250 for one, $200 fot
routine maintenance with fluid changes. I agreed to the work asking for cost during the discussion. I was told a price matbe $250 for one, $200 fot another but that was only half for eack of the fluid changes. So I was either told a price for the fluids or the price of labor but not both. I signed the paperwork without itemized estimate. If I ever come back I will never have anything done without upfront total cost understood completely. There was nothing broken on my car that was being fixed and it cost $1900??? That’s insane.
Also in the following questions you ask about service people I have no idea who those people are I only spoke with Justin at the desk. He was nuce but unfortunately I now feel he was not upfront.
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by LROBERTI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Oct 02, 2025 -
Hollywood Kia responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
Good custormer services.
And the work do on ttiene. I happy be customer and do bussines with you company. Thank you.
And the work do on ttiene. I happy be customer and do bussines with you company. Thank you.
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by RICOPERU5
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Sep 28, 2025 -
Hollywood Kia responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Good,reliable and fast , staff have good customer
relationship and their turn around time is excellent
relationship and their turn around time is excellent
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by JOHNARAFI
Verified Customer
Verified Customer
Other Employees Tagged:
Ryan Hall
, Irene Guillama, Kenneth Nunez, Yitzhakc Ramirez, Garfield Simpson, Christopher Watson
Sep 28, 2025 -
Hollywood Kia responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Review for Kia Dealership on 441
My experience with
this dealership has been very disappointing. I purchased my Kia here because of Miss Annette, who was an excellent salesperson, but since she left, t
this dealership has been very disappointing. I purchased my Kia here because of Miss Annette, who was an excellent salesperson, but since she left, the customer service has gone downhill.
After getting an oil check in August, I started experiencing issues with my monitor — the radio and backup camera screen began cutting in and out every time I hit a bump. Because of my full-time work schedule, I couldn’t return right away, but as soon as I was able, I brought the car back. I even had to involve my lawyer just to get them to look at the issue, and yet they claimed they couldn’t find anything. To this day, the problem remains unresolved.
For a brand-new car, I expected much better accountability and customer support. Instead, I felt brushed off and not taken seriously. It seems like this dealership only cares about selling cars, not standing behind them once problems arise.
I will not be returning to this dealership for service and would not recommend it to others.
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by RUFUSVAUGHN000
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Yitzhakc Ramirez, Christopher Watson
Oct 01, 2025 -
Hollywood Kia responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
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