Victor Leiva
Victor Leiva at Brickell Mazda

Victor Leiva

Service Advisor

Brickell Mazda

618 SW 8th St
Miami, FL 33130

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4.8
170 Reviews

Dealership Experience

4 yrs, 4 mos

Specialties & Trainings

Certified Mazda Service Advisor

4.8

170 Reviews

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170 Reviews of Victor Leiva

September 01, 2025

Dealership Rating
Employee Rating

Siempre que solicito ayuda con mi carro Victor a Leiva me atiende excelentemente. Cuando he tenido algún problema siempre me asignan un loaner More

by JESUS
Service Price Transparency
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Recommend Dealer
Yes

August 31, 2025

Dealership Rating
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I have had three Mazda cars; two from. Rockwell Mazda. The team is very welcoming. Now, Victor Leiva Is who I interact the most with. He is competent, knowledgeable, always on time to r More

by ZAMORA.CRISTINA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eros Cruz, Karin Sanchez , Juan C Cil, Carlos, he always receives my car with a smile

August 20, 2025

Dealership Rating
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Victor was efficient and honest w all aspects of the visit. He provided best possible deals associated with the services I was looking for my car. More

by BTC2646
Recommend Dealer
Yes

Other Employees Tagged: Victor Leiva

August 13, 2025

Dealership Rating
Employee Rating

Excellent service. Great customer service and communication. Everything went smoothly. The offer complementary snacks and rides if needed. More

by JOEBELL20
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Recommend Dealer
Yes

August 13, 2025

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Amazing service as usual. I have been coming to Brickell Mazda for service for a few years now and have always received extraordinary service. VICTOR LEIVA is great! More

by PATRICIACDIAZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eros Cruz

August 10, 2025

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The whole oil change experience was so convenient and seamless, everyone was so nice and courteous! More

by Tacha712
Service Price Transparency
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Recommend Dealer
Yes

August 09, 2025

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Great people with great vibes. I was so ready to buy. They matched my trade-in offer and got a loan interest rate better than my best offer by 0.25%. The dealership is impeccable a More

by NEUROPLASTICIAN
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Recommend Dealer
Yes

Other Employees Tagged: Anwar Rivas, Hector, Joesph

August 07, 2025

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Excelente servicio por parte de Víctor Leiva buena presentación y asesoramiento de todo el servicio More

by daniel_fragozo
Service Price Transparency
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Recommend Dealer
Yes

July 24, 2025

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Excellent service . .. love the car pick-up/delivery option. My Service advisor, Victor, keep me informed and all was done as promised (and ahead of schedule). More

by PATTI7
Service Price Transparency
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Recommend Dealer
Yes

July 24, 2025

Dealership Rating
Employee Rating

It took over 3 hours for service. the video was in spanish and I don t speak spanish. Victor had to translate for me. More

by AMS7864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Brickell Mazda responded

Thank you for taking the time to complete the survey and share your feedback. I apologize for the extended wait time during your recent service visit. We understand how valuable your time is, and a 3-hour wait is certainly not the experience we aim to provide. I’m also sorry that the inspection video was sent in Spanish, we absolutely should have ensured it was in your preferred language. We'll be updating your profile to make sure future communications are in English. Your comments help us improve, and I appreciate the opportunity to address these concerns. Please feel free to reach out to me directly if there’s anything further I can do to assist.

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