Vicki Loughary

Took care of my oil change and fixed my warranty problem. Pleased! Service team is always helpful. Pleased! Service team is always helpful. More

by Jack Hull Verified Customer Verified Customer

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5 Star service. A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have cho A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have chosen a Family who never forgets you. They truly have heart and care !!! Because WESTOWN FORD in Jacksonville IL ....... ARE BUILT 💙 FORD 💙 TOUGH 💙 !!!!!!! More

by loveisallweneed828 Verified Customer Verified Customer

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5 Star service. A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have cho A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have chosen a Family who never forgets you. They truly have heart and care !!! Because WESTOWN FORD in Jacksonville IL ....... ARE BUILT 💙 FORD 💙 TOUGH 💙 !!!!!!! More

by loveisallweneed828 Verified Customer Verified Customer

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My entire experience with the staff at Westown Ford was enjoyable. Vicki and Cierra were so helpful, and even Nick was friendly and helpful. enjoyable. Vicki and Cierra were so helpful, and even Nick was friendly and helpful. More

by lgalloway59 Verified Customer Verified Customer

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So far it’s good, very helpful and accommodating. Looking forward to dealing with all again Looking forward to dealing with all again More

by jakester64 Verified Customer Verified Customer

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No hassles, listen to what you have to say and fixes the problem. Better then any other service shop problem. Better then any other service shop More

by Jkalxndr Verified Customer Verified Customer

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Most of the staff are wonderful. I have been a loyal customer at westown for last 11 years. I have been a loyal customer at westown for last 11 years. More

by mdhauck Verified Customer Verified Customer

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It was a great buying experience It was a nice experience to buy a vehicle to buy a vehicle More

by ryan.nevius Verified Customer Verified Customer

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We have purchased 3 Lincoln Aviators since 2021 from Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she was WONDERFUL, is an understatement!!! We purchased the Red Carpet Metallic 2020 Aviator from Vicki. To say Vicki is an outstanding person in every aspect is really not touching the adjectives I should be using. Honestly, from Michael in the Service Department to Jim Birdsell & pretty much everyone we have encountered is “ EXCELLENT “ & extremely helpful!! Ciera is also a great asset to the dealership from assisting a client, selling vehicles, & now working in Finance. An AWESOME DEALERSHIP, wouldn’t even think of purchasing a Lincoln anywhere else. We love Vicki & Ciera so much we suggested our son purchase a 2025 Ford Explorer Platinum from Vicki. Ciera assisted with financing & also took some photos for me to send my son who lives in Springfield, IL. & works in Lincoln, IL… More

by Celia Marie Verified Customer Verified Customer

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Vicky stayed with me for all of my indecisions until I finally found what I wanted. Thanks, Vicky, for never giving up on me. finally found what I wanted. Thanks, Vicky, for never giving up on me. More

by bradshaw602 Verified Customer Verified Customer

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