Venicia Sides

Fixed my mirror. Very good communication throughout the process. Repair completed as promised in the timeframe that was also promised. Had a small issue- Issue was ad Very good communication throughout the process. Repair completed as promised in the timeframe that was also promised. Had a small issue- Issue was addressed in a timely fashion with her going above and beyond. More

by mjsepanski Verified Customer Verified Customer

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sold me a vehicle with tons of issues only to turn around and not feel the need to be responsible for the issues that were there when i bought the car the staff here is super unprofessional and they do not l and not feel the need to be responsible for the issues that were there when i bought the car the staff here is super unprofessional and they do not like to communicate with clients regarding decisions on the clients car just felt that they could wait until the end to communicate what was wrong with the vehicle the mechanics seem a little shady told me that oil in my radiator “was completely normal” just overall not a great experience More

by davidholcomb11 Verified Customer Verified Customer

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On time service, friendly and efficient supportive staff (Venicia and Whitney) and provided a “loaner”. (Venicia and Whitney) and provided a “loaner”. More

by nlindberg1933 Verified Customer Verified Customer

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Kind people and good service. They fixed almost everything I asked them for. I didn't appreciate that my car was damaged the first time I took it and it wasn't inspected prior to They fixed almost everything I asked them for. I didn't appreciate that my car was damaged the first time I took it and it wasn't inspected prior to giving me back the keys. However, I understand things happen. More

by Hectoraranda05 Verified Customer Verified Customer

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I was greeted by everyone at the service drive as soon as I pulled in. But I was help by Prince Jones and the service manager, Johnny this go around. I was truly impressed by the cleanliness and level of car I pulled in. But I was help by Prince Jones and the service manager, Johnny this go around. I was truly impressed by the cleanliness and level of care provided by everyone to every customer who came in. This is one of the reasons why I continue to use Zeigler Honda of Racine’s service center for all my car’s maintenance and service needs! More

by BITW Verified Customer Verified Customer

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Made appt, no appointment when I got there. Manager excuse, he's no longer with us. Car sat at least 30 min after done. Manager excuse, we're busy. Manager cocky, I kept saying terrible fir Manager excuse, he's no longer with us. Car sat at least 30 min after done. Manager excuse, we're busy. Manager cocky, I kept saying terrible first impression, not even an I am sorry, just cocky excuses. Obvious that he didn't care. More

by Janapple65 Verified Customer Verified Customer

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Best in class service department. Honest, thorough and respectful, explain everything in detail. They will try and upsell, but taking care of your auto is your decision Honest, thorough and respectful, explain everything in detail. They will try and upsell, but taking care of your auto is your decision More

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Usually do not write reviews, however i felt compelled to do so, due to the great service form my service advisor, (Venicia). Everything she said, was exactly as the the finishing product!!!! Highly recomme do so, due to the great service form my service advisor, (Venicia). Everything she said, was exactly as the the finishing product!!!! Highly recommend her and the dealership!!! More

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Good experience would use again I did not perceive any ' up selling ' of services which would have resulted in me not coming back up selling ' of services which would have resulted in me not coming back More

by Badgerfan870 Verified Customer Verified Customer

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The routine maintenance on our van is always completed with upmost detail, timeliness, and consistent customer care. with upmost detail, timeliness, and consistent customer care. More

by gqs1pappy Verified Customer Verified Customer

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