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Vaughn McDougal
Vaughn McDougal at Pacifico Ford

Vaughn McDougal

Sales Consultant

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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3 Reviews
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3 Reviews

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3 Reviews of Vaughn McDougal

November 06, 2025

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Employee Rating

I had a great experience purchasing a vehicle, and an absolutely AWFUL experience when it came time to follow-up about a warranty/repair issue with the car. I'd go so far as to say that it ranks as one More

by paul i.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernard Jones , Maritza Manson

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Nov 10, 2025

paul i. responded

That’s the same number someone provided during my many attempts at getting a human on the phone…rang to vmail for a week straight. ACE Ford is my new go to, top notch customer service.

Nov 10, 2025

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

July 16, 2025

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Employee Rating

Vaughn was very knowledgeable, polite, professional, and showed me the how to to my car More

by CT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I don’t remember others

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Jul 16, 2025

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

November 12, 2024

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Employee Rating

Amazing experience…Vaughn was fantastic to work with, as was the entire Pacifico team! It’s great to be back in a Ford again More

by irwinmfletcher4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stanley I Otto Jr

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Nov 18, 2024

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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