Valentina Vergara

This was the 2nd car I leased with Valentina and it was effortless. I took my other Lexus that she leased me and drove off in my new RX350. Both times working with her has been great. She makes you feel effortless. I took my other Lexus that she leased me and drove off in my new RX350. Both times working with her has been great. She makes you feel like you've known her forever. Overall I have leased 3 cars form this dealer and all 3 times its been super easy. First car was with Otany and the last 2 were with Valentina. Each time I have felt like they were genuinely looking out for my best interest. As long as they continue to this practice, I will be a customer for life. More

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This is our second time using Francesca and Valentina as our salespersons for our third set of Lexus leases. We appreciate their willingness to take answer all the questions and take us around the lot to fi our salespersons for our third set of Lexus leases. We appreciate their willingness to take answer all the questions and take us around the lot to find our perfect cars. We can be an indecisive buyer and not feeling rushed or like another sale feels refreshing. More

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I feel I was pushed into the purchase and left to feel if I did not purchase from Lexus I would not get approved elsewhere as the agent had already ran my credit multiple times. I also feel I was given t I did not purchase from Lexus I would not get approved elsewhere as the agent had already ran my credit multiple times. I also feel I was given the options that paid him out the most commission and not what was in the best interest for me as the customer. I have had multiple calls into your location for help regarding the car and the way the loan was put together and have been met with hurdles each step. I went to service the car and was told that my promised “full coverage” did not cover everything. My car now has leaks and the brakes sound like they are going out. I would never recommend anyone to visit this location and feel I was sold a lemon at a a high price. More

by forest0 Verified Customer Verified Customer

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Lexus of Pembroke Pines was amazing! Everyone was patient, friendly, and took the time to explain all my questions thoroughly. I truly appreciated their professionalism and care througho Everyone was patient, friendly, and took the time to explain all my questions thoroughly. I truly appreciated their professionalism and care throughout the entire experience More

by TIFFANI0 Verified Customer Verified Customer

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Great and very professional customer service from all staff members, I have been a Lexus customer at this location for two years now and they have always provided me with the best service. staff members, I have been a Lexus customer at this location for two years now and they have always provided me with the best service. More

by AL-31 Verified Customer Verified Customer

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My experience was a very traumatic one. Would never refer this place to anyone. The only thing that’s important to these people is to ensure they get their commission. These are the exact w Would never refer this place to anyone. The only thing that’s important to these people is to ensure they get their commission. These are the exact words that were used to me and their actions validate this. Building long term relationships with their customers is of no value to them. Nasty attitude towards customers More

by ASHALANEBLAKE27 Verified Customer Verified Customer

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Driven to customer satisfaction. Went above and beyond to ensure the vehicle was road tested as soon as it arrived at dealership and delivered to the customer’s house on a timely ma Went above and beyond to ensure the vehicle was road tested as soon as it arrived at dealership and delivered to the customer’s house on a timely manner More

by garcia8745 Verified Customer Verified Customer

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Valentina helped me thru the whole leasing process, I got two deals done with her. She is fast and works to find you the best program! two deals done with her. She is fast and works to find you the best program! More

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A very good experience and excellent customer service. Thanks to Valentina for her work and her ongoing assistance. Highly recommended. Thanks to Valentina for her work and her ongoing assistance. Highly recommended. More

by RUBENV17 Verified Customer Verified Customer

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This is my 3rd time buying a car with Valentina, and each experience just keeps getting better! She is quick, patient, professional, and incredibly kind. Valentina makes the entire process smooth and stress- experience just keeps getting better! She is quick, patient, professional, and incredibly kind. Valentina makes the entire process smooth and stress-free, and you can tell she truly cares about her clients. I highly recommend her to anyone looking for a car. You won’t be disappointed! More

by JackieZ Verified Customer Verified Customer

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