Valencia Wallace | Page 5

I had the pleasure of working with Valencia today and she was nothing short of amazing! She was kind, respectful, explained everything in detail and was able to relate to any concern I had. She wasn't she was nothing short of amazing! She was kind, respectful, explained everything in detail and was able to relate to any concern I had. She wasn't pushy. She gave time when needed and made the process a really nice experience. I also liked that she was less sales like and a true person to work with and could relate to you with your thoughts on color, interior color and all the features that come within a new vehicle. Steven in finance was exceptionally hilarious and made the process really fun. I appreciated the attention to detail from buying, financing and setting up all of the "entertainment" features. If you have the chance to purchase from Valencia please do it! More

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Through soft suggestion and regular followup Russ Darrow made my first bew car purachse an extraordinary experience. Valencia converted me onto vehicle I hadn't heard of, followed me through the process of made my first bew car purachse an extraordinary experience. Valencia converted me onto vehicle I hadn't heard of, followed me through the process of ordering, and maintained contact - without being invasive - over a sixth month time span. The process was never more or less than it had to be. More

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Very poor customer appreciation and bad attitude from this salesperson. She will not answer any questions and is very unhelpful. There must be customers that are just desperate for a car if they're w this salesperson. She will not answer any questions and is very unhelpful. There must be customers that are just desperate for a car if they're willing to deal with Valencia. More

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This dealership is very responsive and I had a phenomenal experience. Valencia is the one who helped me out and even her manager was a great help. It was my first time buying a car and they took their time t experience. Valencia is the one who helped me out and even her manager was a great help. It was my first time buying a car and they took their time to explain everything to me before completing my purchase. Overall 5/5 stars! I would definitely recommend buying a car here. More

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Purchased a Kia Stinger at a better price than I could find in my state. The whole process was taken care though text messages and an hour call to close the deal. Has I known that the process would be thi find in my state. The whole process was taken care though text messages and an hour call to close the deal. Has I known that the process would be this easy, I would have purchased the vehicle a lot sooner. More

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Valencia was awesome! ! She helped me find exactly what I needed, got me a great deal and was very nice!!! 10/10! ! She helped me find exactly what I needed, got me a great deal and was very nice!!! 10/10! More

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I enjoyed working with Valencia, she dealt with my indecisiveness with a smile. Thanks Valencia! indecisiveness with a smile. Thanks Valencia! More

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Valencia and everyone at Russ Darrow Kia are always kind and great to me! They will take the time to answer any questions I have and make my experience with car shopping a lot easier. and great to me! They will take the time to answer any questions I have and make my experience with car shopping a lot easier. More

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All were very helpful in taking care of me and helping me find a car I could fall in love with. I’m very happy with my new car!! find a car I could fall in love with. I’m very happy with my new car!! More

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Valencia was very efficient with her duties, kind and eager to assist. Would recommend to anyone! eager to assist. Would recommend to anyone! More

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