Val Neris

Val was very kind, courteous, very knowledgeable about the Mercedes we bought. She made the transaction very easy and went out of her way to help us. the Mercedes we bought. She made the transaction very easy and went out of her way to help us. More

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This is the fifth Mercedes I have gotten through this dealership. Overall, the service is top-notch, but I have to say my experience with Valeria has been the best ever. She’s friendly, funny and very th dealership. Overall, the service is top-notch, but I have to say my experience with Valeria has been the best ever. She’s friendly, funny and very thorough. She made a generally good experience even better. More

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I spoke with val extensively on a thursday, made an appointment for the next day. she didn’t show and didn’t even follow up. to say we we are disappointed is an understatement. we will never do busines appointment for the next day. she didn’t show and didn’t even follow up. to say we we are disappointed is an understatement. we will never do business with this dealership again. More

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Thoroughly pleased with our 2025 GLE -350 purchase. Val Neris made sure all details were taken care of, and did what she said she would do. Very pleasant experience overall. Val was key to that experi Val Neris made sure all details were taken care of, and did what she said she would do. Very pleasant experience overall. Val was key to that experience. More

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I enjoyed my experience. Val was amazing. She was very accommodating. I would buy a car from her anytime. She’s very honest and thorough. Your people in paperwork are a littl Val was amazing. She was very accommodating. I would buy a car from her anytime. She’s very honest and thorough. Your people in paperwork are a little bit dysfunctional other than that very happy with the experience. More

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I recently visited Mercedes-Benz of Grapevine, where I've been a service customer for some years, to explore leasing a new vehicle. While I ultimately wasn't able to secure financing, I wanted to commend Val been a service customer for some years, to explore leasing a new vehicle. While I ultimately wasn't able to secure financing, I wanted to commend Val for making my first new car shopping experience in over 15 years truly positive. We quickly built a rapport, and her encouraging yet realistic approach, along with her willingness to go above and beyond, truly stood out. I highly recommend working with Val. More

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Val is the absolute best! She works above and beyond to do whatever she can to make you happy! She also will go out of her way to spend as much time with you as necessary to m She works above and beyond to do whatever she can to make you happy! She also will go out of her way to spend as much time with you as necessary to make sure you can leave with a smile on your face! More

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From the moment I walked into the dealership, there she was—my car-shopping guardian angel! Val instantly made me feel at ease and somehow knew exactly what I needed before I could even explain. Her expert was—my car-shopping guardian angel! Val instantly made me feel at ease and somehow knew exactly what I needed before I could even explain. Her expertise, professionalism, and welcoming personality turned what could have been a stressful process into an enjoyable, seamless experience. Val Neris, you’ve officially earned the title of my go-to for all things car-related. Mercedes-Benz of Grapevine is truly lucky to have you on their team! More

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It was a great experience, we love the way everybody was so attentive and knowledgeable, one of the best experiences. Cannot recommend enough will definitely be returning so attentive and knowledgeable, one of the best experiences. Cannot recommend enough will definitely be returning More

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The dealership radiates excellence. Everyone I encountered, from the moment I stepped in, greeted me with a warm smile. Even those who passed by while I was waiting in the area made sur Everyone I encountered, from the moment I stepped in, greeted me with a warm smile. Even those who passed by while I was waiting in the area made sure to stop and ensure that I was taken care of. Val, in particular, is an exceptional saleswoman. She earns your trust and advocates tirelessly for the best possible deal. Val goes above and beyond to make your purchasing experience truly exceptional. I highly appreciate her transparency, honesty, and the way she conducts business. More

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