Tyler Tilley

I consider Milan Victory Chevrolet to be dependable, efficient and responsive to my concerns. They listen to all of my input. efficient and responsive to my concerns. They listen to all of my input. More

by aldon.r Verified Customer Verified Customer

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Amy was great, the dealership vehicle inspection revealed a few serious issues I was unaware of and service was fantastic a few serious issues I was unaware of and service was fantastic More

by JH Verified Customer Verified Customer

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The work took 6 days for me to get my truck back for items that should literally take a few hours. Sending vehicles to 3rd party body shops delayed the work and they had my truck for 5 days just to put items that should literally take a few hours. Sending vehicles to 3rd party body shops delayed the work and they had my truck for 5 days just to put the rubber seal on the bottom of the windshield. They didn't do it correctly the first time they had it for weeks fixing a GM paint issue from the factory where they had to remove the windshield to paint the roof. Time is money and it goes both ways. Customer time is just as valuable as the dealership's. More

by DCURNS Verified Customer Verified Customer

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Easy to make appointment on website, check in was fast and everything was explained that was checked on the vehicle. and everything was explained that was checked on the vehicle. More

by TKP Verified Customer Verified Customer

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The surface was great. I had missed my appointment by an hour, and they still got me in and out within an hour. I had missed my appointment by an hour, and they still got me in and out within an hour. More

by gutierrez.jaime Verified Customer Verified Customer

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The atmosphere was great eveyone was very polite and welcoming. Joe Elliott was my sales person and he was awesome!! He answered all my questions and made me feel confident that I was getting the best p welcoming. Joe Elliott was my sales person and he was awesome!! He answered all my questions and made me feel confident that I was getting the best price and purchase on my brand new vehicle. Would recommend him to anyone looking for a car! More

by JENNAELLIOTT15 Verified Customer Verified Customer

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the dealership is always friendly the crew and staff are always interested in the person they are with and focused on your needs always interested in the person they are with and focused on your needs More

by ryder502010 Verified Customer Verified Customer

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I was shown that I had a bad tired by Tyler. He stated you couldn't get a set of tires for a few days. So I had no choice but to go to a tire store. When I got there I had to purchase all new He stated you couldn't get a set of tires for a few days. So I had no choice but to go to a tire store. When I got there I had to purchase all new lug nuts for all 4 tires because they were stripped. Victory has been the only dealership to rotate my tires in the last year or two on this vehicle. It was never mentioned if they were bad or not, so I'm guessing it wasn't until I had to get my tires replaced. So it cost me over $100 to get all new lug nuts. It was an expense I was not thinking I had to purchase bu when I did it was disappointing. The service and timeliness I normally get is excellent but this was disappointing. More

by jaybird5301 Verified Customer Verified Customer

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The service manager doesn’t have a clue. . he told me he couldn’t work on my 3500 because it’s too big and the don’t have a lift that will lift that much weight. I tried to explain that a 250 . he told me he couldn’t work on my 3500 because it’s too big and the don’t have a lift that will lift that much weight. I tried to explain that a 2500 and 3500 particularly the 2500 with the heavy towing package are the same truck. He kept telling me he couldn’t only work on 2500 as the biggest truck. The male service writer doesn’t care about his job. I walked in and he was surfing the internet on his phone. I literally stood there for 3 and a half minutes before he noticed I was standing right next to him 5 feet away. I should not have to say excuse me because you are swiping right or left on tinder. This dealers service department is in my opinion poor at best. I will not be returning More

by medic28fd Verified Customer Verified Customer

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