Dealership Experience
2 yrs, 4 mos
48 Reviews
Write a Review48 Reviews of Tyler Paynter
May 10, 2024
Symdon Chevrolet of Mount Horeb The people at Symdon Chevrolet of Mount Horeb are very professional and friendly. No pressure in test driving or purchasing a new or used car. Throughout the process Chevrolet of Mount Horeb are very professional and friendly. No pressure in test driving or purchasing a new or used car. Throughout the process of purchasing a 2023 Chevrolet Traverse Premier, I did encounter a couple of operational practices that I take issue. 1. I was searching for a new Traverse, as I had a 2019 Traverse High Country I was trading in. I ran across the 2023 Traverse I ended up purchasing as it was advertised as having 16183 miles. Upon test driving the car it had close to 20000 miles. I asked the sales manager about the difference in advertised mileage and the actual mileage. He informed me that the car was driven by employees frequently. Was told that was normal for employees to regularly use cars until they are sold and that was why the difference in advertised mileage and actual mileage. He shrugged it off as no big deal. The main reason I bought the car was it was the one I wanted. If I didn't want it so much I would have walked away from the purchase. 2. So I bought the car thinking it had recently had the famous 21 Point Inspection. Upon taking possession of the car, I noticed the rear brakes were squealing. I took the car to my local Chevrolet Dealership Service Department in Rockford Illinois, upon their inspection, it was discovered, that the rear brakes needed a complete replacement. The car had almost 20000 miles on it, yet needed a complete rear brake job which would have been revealed if the 21 Point Inspection was completed, as it appeared it was just signed off without being properly completed. Seriously, I felt I was lied too. After being deceived, Symdon Chevrolet, did replace the brakes at their cost. Overall I cannot recommend Symdon Chevrolet of Mount Horeb at this time. Bill S More
Other Employees Tagged: Shane Jenkins
April 16, 2024
Tyler and Shane were very helpful and courteous. They made the process smooth and enjoyable. I will be returning to them in the future. They made the process smooth and enjoyable. I will be returning to them in the future. More
Other Employees Tagged: Shane Jenkins
April 01, 2024
I had been looking for a car for 2 weeks. I went in, test drove a car and decided to buy it. They gave me a lot of discounts I didn't expect. Thanks! I love my new car! I went in, test drove a car and decided to buy it. They gave me a lot of discounts I didn't expect. Thanks! I love my new car! More
Other Employees Tagged: Shane Jenkins
March 20, 2024
Friendly, helpful staff. Very knowledgeable about all their trucks. Listened to all of my questions. Very knowledgeable about all their trucks. Listened to all of my questions. More
Other Employees Tagged: Shane Jenkins
February 21, 2024
My sales guy, Robert, was perfect not a bunch of pressure, great suggestions., loads of information, and options. At my request Robert was able to negotiate the deal I was hoping for. I would use hi pressure, great suggestions., loads of information, and options. At my request Robert was able to negotiate the deal I was hoping for. I would use him again in the future. More
Other Employees Tagged: Shane Jenkins , Robert Symdon
February 17, 2024
Tyler was great to work with. Made the process of purchasing a new car very easy. No big sales push, and we were satisfied with the service we received. Made the process of purchasing a new car very easy. No big sales push, and we were satisfied with the service we received. More
Other Employees Tagged: Shane Jenkins
February 15, 2024
Tyler was very quick to reply to questions and easy to speak with. Couple small issues found with used vehicle were handled quickly and without question. Facility was neat and clean. speak with. Couple small issues found with used vehicle were handled quickly and without question. Facility was neat and clean. More
Other Employees Tagged: Shane Jenkins
February 07, 2024
Very easy transaction, i have spent more time buying groceries at millers supermarket than it took to get my new truck. groceries at millers supermarket than it took to get my new truck. More
Other Employees Tagged: Shane Jenkins
February 01, 2024
I was very impressed with my experience. Everyone was so friendly and laid back. They have check in multiple times about any help I may need. Everyone was so friendly and laid back. They have check in multiple times about any help I may need. More
Other Employees Tagged: Shane Jenkins , Robert Symdon
January 30, 2024
Tyler, Shane and Dennis all made our experience with Symdon amazing! We purchased a 3rd family vehicle from them, sight unseen. Tyler sent videos of all vehicle details and answered our questions quickl Symdon amazing! We purchased a 3rd family vehicle from them, sight unseen. Tyler sent videos of all vehicle details and answered our questions quickly via text message or voice call. They even dropped off at a third-party shop that I scheduled for a pre-purchase inspection! Dennis delivered the vehicle to our home to ensure we had the vehicle in time for a 16th birthday, plated and ready to go! Could not be happier with our experience. I've done transactions through a major online car dealer with other vehicles and Symdon wins by a long shot. Symdon is our first call for any future vehicle purchases! Thank you! More
Other Employees Tagged: Shane Jenkins