Tyler Kitts | Page 9

Tyler was awesome! He made the entire process smooth, there was no pressure, and I got the exact car I wanted! I’ve already recommended him to several friends. I appreciated his hard work so much there was no pressure, and I got the exact car I wanted! I’ve already recommended him to several friends. I appreciated his hard work so much More

by BNJOHNSON22 Verified Customer Verified Customer

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I went there with a problem they looked at the car said it was a covered repair and made me an appointment for about 2 weeks out said that was as soon as they could fix it when I returned for my appointmen it was a covered repair and made me an appointment for about 2 weeks out said that was as soon as they could fix it when I returned for my appointment and got back home after dropping it off they called and said they had to ordered parts so I had to leave work a go pick up my car they did nothing not even replace the broken head light was a wasted day for me and my wife who had to take me each time More

by Drfrankletard Verified Customer Verified Customer

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Everyone we dealt with was great! Very friendly and welcoming staff. Court did his due diligence to ensure we got the best deal and vehicle welcoming staff. Court did his due diligence to ensure we got the best deal and vehicle More

by HARRISON.M.KENDRICK Verified Customer Verified Customer

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Clay was wonderful to deal with and my entire experience was great. I would recommend rusty Wallace kia in Alcoa to anyone looking for a new car. was great. I would recommend rusty Wallace kia in Alcoa to anyone looking for a new car. More

by RACHEL-HOLBERT Verified Customer Verified Customer

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Enjoyed the buying experience with the professional sales team (David and Dylan) and General Manager. However, there was an extended time in financing and the knowledge of the finance team was not where it team (David and Dylan) and General Manager. However, there was an extended time in financing and the knowledge of the finance team was not where it needed to be. There were multiple issues and apologies for the lack of knowledge on the finance system, confusion which ensued because of the lack of knowledge, and extended delays. In addition, they kept trying to sell me an extended warranty which they had priced at about $7,200. I thought the price was high, said so, and just wanted to move on in the financing process without the special extended warranty. More

by LOTTJM2 Verified Customer Verified Customer

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Greg and Tyler tag-teamed to make my car buying experience a good one. Questions answered, concerns addressed. Especially appreciated them working with me on expediting the registration process experience a good one. Questions answered, concerns addressed. Especially appreciated them working with me on expediting the registration process More

by arthurb0 Verified Customer Verified Customer

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Professional, knowledgeable, friendly employees. Helped me to trade my Sportage for a new 2021 Forte. Am loving my new car! Highly recommend this dealership for a seamless experience. me to trade my Sportage for a new 2021 Forte. Am loving my new car! Highly recommend this dealership for a seamless experience. More

by FISHERJ488 Verified Customer Verified Customer

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Dave did such a great job helping us find our new car! He was so helpful and straight forward! Got a brand new car and didn’t even expect to! was so helpful and straight forward! Got a brand new car and didn’t even expect to! More

by BRITTANYNICHOLE24 Verified Customer Verified Customer

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Tyler Kitts and Brandon Chaffin were awesome to deal with. They definitely tried to get the deal I wanted. Denise Burris was very nice. This is our fourth Kia from RW Kia Alcoa! with. They definitely tried to get the deal I wanted. Denise Burris was very nice. This is our fourth Kia from RW Kia Alcoa! More

by Chappy Verified Customer Verified Customer

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Helpful, friendly, caring and competent. They were concerned that I was receiving information and facts to make my decisions. The sales staff was excellent, and Denise in financial services was also concerned that I was receiving information and facts to make my decisions. The sales staff was excellent, and Denise in financial services was also outstanding in customer service and efficiency. Thank you. More

by DKSTEFANI Verified Customer Verified Customer

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