Tyler Kitts | Page 20

Just blown away I was blessed in more ways than ever. Rusty Wallace went above and beyard when it comes to customery service. I am very thankful and appreciate the lo I was blessed in more ways than ever. Rusty Wallace went above and beyard when it comes to customery service. I am very thankful and appreciate the love you guys showed. More

by DOUGLASFERGUSON17 Verified Customer Verified Customer

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KIA Sportage for daughter's 16th birthday From the first time we arrived onto the property at Rusty Wallace we felt welcomed. We were served by Greg the dancing car man. Brandon, the sales man From the first time we arrived onto the property at Rusty Wallace we felt welcomed. We were served by Greg the dancing car man. Brandon, the sales mananger, does his job well. They provided the upmost customer service for my daughter and I. Greg shoots it straight to you, speaking from experience with his own teenage daughters. He even drove the purchased vehicle to our home location, Pigeon Forge, leaving us with a tank full of gas and a spare key with a few extras. All of the employees we were greeted by or were introduced to, were friendly and sincere. Greg and Brandon worked with my daughter and I professionally, with curtisty and honesty. More

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Very Friendly I had been looking at vehicles for some time. Checked online at various places. Vehicle I bought was from the local area, one owner. Very nice vehicle I had been looking at vehicles for some time. Checked online at various places. Vehicle I bought was from the local area, one owner. Very nice vehicle. More

by WDAVIS3 Verified Customer Verified Customer

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Professional Very helpful with financing and finding a good fit. I was sent multiple vehicles in different price ranges allowing me to make a decision, not feeling Very helpful with financing and finding a good fit. I was sent multiple vehicles in different price ranges allowing me to make a decision, not feeling forced. Management and Tyler Kitts were very helpful and friendly. So far completely satisfied with my purchase! More

by BRITTBBYXD Verified Customer Verified Customer

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Oil change The girls were very nice and knowledgeable they didn't try to sell me anything else they didn't try to do anything else. Wonderful The girls were very nice and knowledgeable they didn't try to sell me anything else they didn't try to do anything else. Wonderful More

by Charlena Verified Customer Verified Customer

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Fair Deal Greg Taylor spent a lot of time sending information by email and he was very responsive. When I arrived for a scheduled test drive Greg was busy with Greg Taylor spent a lot of time sending information by email and he was very responsive. When I arrived for a scheduled test drive Greg was busy with another customer so he had Tyler Kitts assist me. Tyler was very helpful and knowledgeable. I highly recommend contacting Greg Taylor or Tyler Kitts at Rusty Wallace of Alcoa to anyone in the market for a Kia vehicle. More

by FRBE62 Verified Customer Verified Customer

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Very good Courteous, timely, did what expected. Service writers were happy to explain any questions. Free car wash was unexpected. Waiting area was clean and o Courteous, timely, did what expected. Service writers were happy to explain any questions. Free car wash was unexpected. Waiting area was clean and offered snacks & beverages. More

by lluckenba Verified Customer Verified Customer

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Service All of the service guys are very helpful and go out of their way to make sure customer service is a priority as well as the customer! All of the service guys are very helpful and go out of their way to make sure customer service is a priority as well as the customer! More

by Coffin Verified Customer Verified Customer

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Great place. Great dealer service center. Always takes care of the customer and with a smile.. Works with customers as needed to help in all areas of service and r Great dealer service center. Always takes care of the customer and with a smile.. Works with customers as needed to help in all areas of service and repair. More

by te03f150 Verified Customer Verified Customer

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Always super efficient & informative! Rusty Wallace KIA Alcoa has always been very expedient with their services and are quick to inform you if anything needs attention. They have always a Rusty Wallace KIA Alcoa has always been very expedient with their services and are quick to inform you if anything needs attention. They have always accommodated me with a vehicle while mine is being serviced. The staff are knowledgeable about various services and the time it requires to complete. There is complimentary Wi-fi as well as snacks & beverages to make waiting at the dealership comfortable! More

by BETSY3013RIGGS Verified Customer Verified Customer

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