Tyler Hamm

Purchased my first and last vehicle from this dealership. This place is nothing by but miscommunication and passing the buck. Purchased my vehicle with it covered in dog hair and dirt on the floor boards and This place is nothing by but miscommunication and passing the buck. Purchased my vehicle with it covered in dog hair and dirt on the floor boards and a stain on the headrest of a seat and was told “our detailers are old and don’t have good attention to detail”. Also was told that the tint on my window was going to be fixed after detailers tore the tint on my window taking off the window sticker and was told by the salesman I purchased the car from that the GM themselves said that it would be fixed by them due to their detailers messing up but then to be told ALL the tint gets removed cause their own in house tint guy I guess only does removal and not install? Even the manager I dealt with said not my problem we did what we can we’re done trying to help you out further. Best part I still have flakes of tint on my windows so guess they don’t do removal either. More

by JHUNT1995 Verified Customer Verified Customer

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Parker was great, some other employees seemed to lack transparency and had the very generic salesman personality of overselling extra things and treating the customer like they’re making the wrong decisi transparency and had the very generic salesman personality of overselling extra things and treating the customer like they’re making the wrong decision if they don’t pay more for extra additions that obviously turn massive profit margins for the dealership. Used 4Runner seems great for the most part, trunk window (which I’ll never use) was totally broken internally which was not disclosed in any fashion but that’s atleast 50% on me. That took some time to fix right after buying. Go there if ya need, nothing special but nothing necessarily nefarious. Car buying is a greasy business no matter where you’re at. Just check every last thing you can think of before assuming transparency. More

by OHIOWILD14 Verified Customer Verified Customer

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Jake and Austin were great! Messaged Austin at 8pm on Facebook about a jeep on their lot and they had us out the door with it by 2pm the next day. Great service and even better Messaged Austin at 8pm on Facebook about a jeep on their lot and they had us out the door with it by 2pm the next day. Great service and even better people. We will definitely buy from them again! More

by DEPUY24 Verified Customer Verified Customer

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Very Nice service department they worked past their lunch break to get my truck done. I was very grateful. lunch break to get my truck done. I was very grateful. More

by CDEAN7981 Verified Customer Verified Customer

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Very nice atmosphere and welcome feeling walking in. Clean and comfortable. Fast service and a fair price. Clean and comfortable. Fast service and a fair price. More

by MORANSERVICESINC Verified Customer Verified Customer

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Fast, friendly and professional. Didn't take long and I was on my way with a new vehicle. Didn't take long and I was on my way with a new vehicle. More

by JEFFSMITH12281989 Verified Customer Verified Customer

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The buying experience was great! No hassle, no pressure, no back and forth. I was in and out with a trade, down lay, financing and my new vehicle in 2 hours. No hassle, no pressure, no back and forth. I was in and out with a trade, down lay, financing and my new vehicle in 2 hours. More

by MIKEG5513 Verified Customer Verified Customer

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The crew at Spitzer Jeep in Mansfield made my buying experience go smoothly and efficiently. I was driving up from Columbus so having everything go smoothly was very important to me. Tyler, Parker, Luke experience go smoothly and efficiently. I was driving up from Columbus so having everything go smoothly was very important to me. Tyler, Parker, Luke and Shane were very helpful in making this happen. More

by RSBLIND Verified Customer Verified Customer

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I was impressed with the inventory on the lot. My salesperson was very informative about the truck I was interested in. We were able to make a deal I was very happy with. My salesperson was very informative about the truck I was interested in. We were able to make a deal I was very happy with. More

by NOT4BIGCAT23 Verified Customer Verified Customer

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Parker, Tyler, and Shane were all great to work with. They were welcoming, knowledgeable, and helpful. They were welcoming, knowledgeable, and helpful. More

by LUCAS.MESSER Verified Customer Verified Customer

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