Dealership Experience
6 mos
12 Reviews
Write a Review12 Reviews of Tyler Drake
May 24, 2025
I called Smythe Volvo yesterday looking to purchase a used Toyota Prius. I saw the add on Car Gurus, and honestly I had no idea who I was calling. Tyler was very helpful and gave me his personal phone nu used Toyota Prius. I saw the add on Car Gurus, and honestly I had no idea who I was calling. Tyler was very helpful and gave me his personal phone number. He called me back immediately with some information, so communication was excellent. I drove 1 hr and 40 minutes to get there and I was quite surprised when I walked in. I felt like I was walking into a Volvo City, and even though they had very high priced new cars, and I was coming in for a relatively inexpensive car, I still felt as though I was treated like royalty. I was then given to Jesus Garcia in sales who was very patient and kind and wasn't at all bothered when I chose not to purchase the Prius. After Jesus showed me the inventory of all their used vehicles, I test drove a 2012 S60 and I just fell in love with that car. Uh oh, I think I'm now a Volvo girl. Everything was very straight forward, there were no hidden fees, and I never felt pressured in any way. Henry was also very helpful in financing, and Jay was happy to explain all the features of the car in a clear and easy to understand way, and he set up my blue tooth for me. I hope to have this car for the rest of my old age life, but if I ever need another car, I'll come back to Smythe Volvo. More
Other Employees Tagged: Jesus Garcia, Henry Zhu , Jay
May 10, 2025
Exceptional, professional and trustworthy service. They go above and beyond, don’t rush through details and everyone seems to take pride in their work. They go above and beyond, don’t rush through details and everyone seems to take pride in their work. More
Other Employees Tagged: Henry Zhu, Neil Amaral, Alan Faynzilberg, Peter Dudas
May 03, 2025
Smythe Volvo employees are very attentive and tried very hard to make sure I got the car I wanted and that everything was in order hard to make sure I got the car I wanted and that everything was in order More
Other Employees Tagged: Santiago Piriz, Neil Amaral, Jose Baptista, Najee (Jay) Shabazz
April 28, 2025
The walk through was very informative and personable. It really ah set me up to learn about my car and enjoy it. Thank you It really ah set me up to learn about my car and enjoy it. Thank you More
Other Employees Tagged: Santiago Piriz, Jose Baptista, Najee (Jay) Shabazz
April 14, 2025
SUPERB CUSTOMER SERVICE EXPERIENCE. From the time we step into the dealership everything was great from start to finish. From the time we step into the dealership everything was great from start to finish. More
Other Employees Tagged: Sabrina Benigno, Santiago Piriz, Neil Amaral
March 27, 2025
Steven was amazing. He went over all the details in the car. We loved driving it as it was easy to handle. The car ride was smooth. We love the captain seats and the thi He went over all the details in the car. We loved driving it as it was easy to handle. The car ride was smooth. We love the captain seats and the third row. The captain seats make it easy to get to the third row. Another feature that we liked was the charging station for the phone. The large screen makes it easy to navigate through all the accessories that come with the car. The navigation system is top of the line. More
Other Employees Tagged: Steven Riecker, Adam Steinberg, Najee (Jay) Shabazz
March 14, 2025
Bob made the experience of purchasing a CPO S60 a pleasure. He was accommodating, forthright and took the time to explain details and answer all our questions. He helped us fine the right vehicle a pleasure. He was accommodating, forthright and took the time to explain details and answer all our questions. He helped us fine the right vehicle and made the smooth. He also connected us with other colleagues at Smythe to help us round out the purchase. I happy we picked Smythe. More
Other Employees Tagged: Bob Cerza, Henry Zhu, Adam Steinberg
February 28, 2025
Was very professional no pressure on sales was able to answer all questions no hidden feeds answer all questions no hidden feeds More
Other Employees Tagged: Steven Riecker, Santiago Piriz , David
February 27, 2025
I've dealt with five different dealerships in the past few years - two of them for service. Smythe Volvo was, by far the best. They were very responsive and pleasant. few years - two of them for service. Smythe Volvo was, by far the best. They were very responsive and pleasant. More
Other Employees Tagged: Bob Cerza, Henry Zhu, Alan Faynzilberg
February 23, 2025
Accommodating and helpful. Everyone was great. Bryant and Alan and Tyler were all attentive patient and thoughtful. Everyone was great. Bryant and Alan and Tyler were all attentive patient and thoughtful. More
Other Employees Tagged: Bryant Bustamante, Alan Faynzilberg

