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Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
231 Reviews
4.7

231 Reviews

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231 Reviews of Tristian Rivas

August 07, 2025

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Employee Rating

They solved my problem quickly and I was satisfied with their response. The cost was much better than I expected. More

by jhackfeld
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cody Bryan, Richard Meneely

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Aug 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Glad to hear it! We always want to use our problem-solving skills to help our guests, and we are grateful for your review. Feel free to contact us if there's anything else we can do to help you.

August 05, 2025

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Fast check in, quick on diagnosis. Great at explaining diagnosis and good customer service Good at giving updates and fast checkout More

by Sandrasandy
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Aug 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Sandra, your review is a breath of fresh air! Tristan and the team love making diagnoses easy to understand and checkouts a breeze. Looking forward to your next visit with lightning-quick perks!

August 02, 2025

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He was nice and got everything set up quickly! Very clear on expectations and communicated along the way. More

by huynhjen806
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Recommend Dealer
Yes
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Aug 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks so much for the feedback! We live for quick setup and open communication. See you again soon!

August 01, 2025

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I have enjoyed working with the Service Dept at Norm Reeves. Tristian was great to work with and was very communicative. More

by Aaron W.
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Recommend Dealer
Yes
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Aug 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi Aaron! Our top priority is keeping you informed and comfortable, and we're pleased that Tristan nailed it. We appreciate your continued support!

August 01, 2025

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Tristan did a good job using his customer service skills. He also helped me save some money when servicing my vehicle. He made sure everything was good and I really appreciate it. More

by supersonic657
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad Tristan’s service skills and budget-friendly approach hit the mark. Thanks for trusting us with your vehicle and for the five stars!

July 29, 2025

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Angel was super. The other service people were terrific, as well. It was a very comfortable visit. Thanks! More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson, Angel Flores

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Jul 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello JD! Angel, Elizabeth, Hannah, and the whole team send a big “thank you” for your praise. We love creating a relaxing, welcoming vibe and are pleased you felt that. Come back anytime!

July 29, 2025

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Great customer service and friendly with customers. They do the service fast and great. Thanks More

by c777lopez
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Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi there! Tristian sends a big thanks for recognizing our quick, helpful service. We appreciate you and look forward to keeping your car in tip‑top shape!

July 29, 2025

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I came in for an oil change and it was a really quick process. Overall good experience More

by Darrius
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Recommend Dealer
Yes
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Jul 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks, Darrius! Your quick oil change made our morning brighter. We’ll be here for any future tune‑ups, speedy service included!

July 25, 2025

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Very prompt service. Tristan explained everything and was extremely polite and let me know that my car was in very good condition. More

by linda.cliburn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Na

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Jul 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Linda, Tristian’s speed and politeness are his superpowers. He’s thrilled your car’s condition passed with flying colors! Your ride is in great shape, but we’ll be ready whenever it’s craving a tune‑up.

July 25, 2025

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Great service and fast service. The only missing thing was the chocolate cookie that is usually left in the car More

by Pquezada930
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hey there, we're glad your recent service was sweet! We apologize for the missing cookie and will ensure you get your special treat next time. Thank you!

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