Dealership Experience
5 yrs, 10 mos
Industry Experience
5 yrs, 10 mos
Languages Spoken
English
Employee Video
231 Reviews
Write a Review231 Reviews of Tristano Cordova
June 03, 2024
Reliable Chevrolet needs focus on their sales policies, poor prices and some of their sales team (people skills). 4 times in the last 15 years I have tried to buy from them. Both now and in the past they poor prices and some of their sales team (people skills). 4 times in the last 15 years I have tried to buy from them. Both now and in the past they have consistently lowballed me on my trade even when you prove to them with offers from a number of reputable sites your trade is worth more. Plan on getting at least 15% less on your trade then other GM dealerships. I even had better offers from Carvana and Carmax. (Which I showed them, again, they could care less) Then on top of that they try to add a dealers fees for worthless junk like nitrogen in the tires, Ceramic coatings and add $3k on the bill saying they are mandatory and everybody pays for that. . Add to this they expect you to pay full MSRP plus their add-on's. No are no discounts here! So buying from them becomes an experience and expense you will regret. Plus it means you paid multiple thousands more then you really should of. My sales person was nice enough but quickly removed from the picture and I thought it was strange that during the negotiations that instead of a informed new car manager working with me I had some guy from the finance dept that was so rude, didn't listen to what I had to say and had no respect for me just talking over me. On top of that zero flexibility, it was his way or the highway. I have no idea whey they would send in a finance manager when I was planning on paying cash. Maybe to sell me more crap I didn't want. Who knows, I really tried to work with him but he had zero flexibility. And for the most part just talking bull without facts or being able to prove many things he was saying. You would have thought with my past experiences I would have know better then to waste my time at this dealership. But my wife said they have the vehicle you want, they are close by lets give them a chance. Maybe they will be more customer focused. Well, I won't make the same mistake again. Probably why this dealership has a 1 out of 5 star rating with the BBB. I would have to fully agree with this assessment. In closing, if I was buying a limited production, ZL1, Corvette or something really exotic I might expect dealer addon's or attitude for the sales staff that we have a piece of gold here, but heck this was just a Chevy Truck. Something I can easily buy at 5 other GM dealerships in the area (an which I will) If I could make one suggestion to any perspective buyer make your best deal and take it to another dealership BEFORE you sign on the dotted line or at least go home and sleep on it! An educated consumer and one who does their homework will never buy here. Run away, don't walk!. You will be happy you did! Reliable, you blew it again for the last and final time. I will also leave you an appropriate Goggle review. More
Other Employees Tagged: Javier Saez, Cesar Cervantes
June 01, 2024
Everyone was so nice and helpful. We didn’t expect to get a vehicle that day, but we couldn’t pass the deal and hard work the guys put into it. Thank you We didn’t expect to get a vehicle that day, but we couldn’t pass the deal and hard work the guys put into it. Thank you More
Other Employees Tagged: Darien Greenidge
May 28, 2024
I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect car super friendly and trustworthy amazing car buying experience Joshua was great! business. They went above and beyond to help me find the perfect car super friendly and trustworthy amazing car buying experience Joshua was great! More
Other Employees Tagged: Joshua Buerke
May 26, 2024
Marcos was very helpful, and was not pushy like other Sales Reps. Overall all awesome Customer Service ! Sales Reps. Overall all awesome Customer Service ! More
Other Employees Tagged: Michael Marsh, Marcos Pando-Gallegos
May 15, 2024
Tierra was an incredible sales person. She listened attentively to my criteria, was never pushy, and found me the perfect vehicle. I'm very happy and would gladly do business with her agai She listened attentively to my criteria, was never pushy, and found me the perfect vehicle. I'm very happy and would gladly do business with her again. More
Other Employees Tagged: Tierra Valerio
May 14, 2024
Professionalism and great hospitality, I will be highly recommend this dealership to friends and family! recommend this dealership to friends and family! More
Other Employees Tagged: Marek Rasinski
May 13, 2024
Tristano was helpful and knowledgeable in what he does. He cares about his clientele and honestly recommends what he thinks is best and has the most experience with. :) He cares about his clientele and honestly recommends what he thinks is best and has the most experience with. :) More
May 13, 2024
Everyone was super friendly and efficient. We loved our experience working with the people in your dealership. We loved our experience working with the people in your dealership. More
Other Employees Tagged: Oliver Jones