Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
91 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs, 2 mos

Industry Experience

10 yrs, 4 mos

Specialties & Trainings

technician training

express service writer training

4.9

91 Reviews

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91 Reviews of Trey Starnes

September 24, 2025

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This is my first BMW and the service I received from your company was Amazing 👏 I showed my family the video of my car being service and everyone thought it was top notch Nice Work Thank You More

by Jackson9702
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Recommend Dealer
Yes
Sep 25, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you with you again.

September 16, 2025

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After replacing my rear air bags on suspension, I scheduled appointment to reset ride height to factory specs. Thank you for taking care of my needs as usual when I need certified repairs on my 2004 More

by gregkohlberg
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Recommend Dealer
Yes

Other Employees Tagged: Check in staff

Sep 16, 2025

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

September 08, 2025

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The staff was very friendly and I attentive and I will always be bringing my car back to here More

by Teend_5
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Recommend Dealer
Yes
Sep 08, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

August 28, 2025

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Excellent Service! The video explained everything that was done and each encounter was pleasant. Would recommend to all. The car wash was a pleasant surprise. More

by njthedj5
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Recommend Dealer
Yes
Aug 28, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that you enjoyed your experience with us. We appreciate the great review and look forward to working with you again soon.

August 28, 2025

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They are very attentive to their client’s needs. Service manager is exceptional and goes above and beyond every time. More

by Ed
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Recommend Dealer
Yes
Sep 02, 2025

Autohaus BMW responded

Thanks for the 5 - star review! Our team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer. We look forward to working with you in the future.

August 22, 2025

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We have always had excellent service at Autohaus. The technicians are excellent and have answers for all of our concerns. More

by Gwen.eckelman
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Recommend Dealer
Yes
Aug 25, 2025

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about us and the dealership! It is wonderful to hear that Autohaus were able to provide you with excellent experience and we strive to provide our customer with great service. We look forward to working with you in the future.

August 20, 2025

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My experience with you guys was phenomenal! Trey was exceptional! Everyone was very courteous! I will always use your services! Thanks 😊 so much! May you have continued success! More

by williamsmargy16
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Recommend Dealer
Yes
Aug 20, 2025

Autohaus BMW responded

William thank you so much for your feedback ! Our staff always enjoys reading reviews such as the one you left us. It lets us know we are making customers happy and doing something right! If there's anything else we can help you with, please let us know.

July 31, 2025

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Couldn’t be more accommodating and professional. Everyone was friendly, courteous and cooperative. This is a first class place. Bravo. More

by skinner-m
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Recommend Dealer
Yes
Jul 31, 2025

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

July 30, 2025

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Works to fit in schedule if needed. Everyone is friendly and helpful. Keep us in the loop for anything happening. More

by Dwatson2054
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Recommend Dealer
Yes
Jul 31, 2025

Autohaus BMW responded

Thanks for the review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

July 25, 2025

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Took my vehicle in for service and they were great. Kept me informed through out the repair and even shared a video of how they found the problem. Great experience. More

by Jarrett H.
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Recommend Dealer
Yes
Jul 25, 2025

Autohaus BMW responded

Thank you for the review Jarrett! We appreciate any feedback you have for us. We strive to be professional in every situation, and to give our customers the best experience. Thank you for choosing Autohaus BMW!

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