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Trey Starnes
Trey Starnes at Autohaus BMW

Trey Starnes

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
84 Reviews

My name is Trey Starnes. I have been a service writer for a little over 4 years. I was an express technician for 6 years from 2015-2021. I am a true believer that bringing your beloved vehicle in for service is not a bad thing. It means you care and want your vehicle to last. I believe the same goes for service as a whole. With me, you will have confidence that I will provide you with accurate information and assist on giving you the best options for you to keep your vehicle running properly. You will find with me that you will be given kind, efficient, and great service. I love to get to know my customers and i cant wait to meet you and hear about your experience with me and our great service department

Dealership Experience

2 yrs, 1 mo

Industry Experience

10 yrs, 3 mos

Specialties & Trainings

technician training

express service writer training

4.9

84 Reviews

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84 Reviews of Trey Starnes

July 31, 2025

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Employee Rating

Couldn’t be more accommodating and professional. Everyone was friendly, courteous and cooperative. This is a first class place. Bravo. More

by skinner-m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

July 30, 2025

Dealership Rating
Employee Rating

Works to fit in schedule if needed. Everyone is friendly and helpful. Keep us in the loop for anything happening. More

by Dwatson2054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Patti Kupfer, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss

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Jul 31, 2025

Autohaus BMW responded

Thanks for the review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

July 25, 2025

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Employee Rating

Took my vehicle in for service and they were great. Kept me informed through out the repair and even shared a video of how they found the problem. Great experience. More

by Jarrett H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Autohaus BMW responded

Thank you for the review Jarrett! We appreciate any feedback you have for us. We strive to be professional in every situation, and to give our customers the best experience. Thank you for choosing Autohaus BMW!

July 24, 2025

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Employee Rating

Autohaus is amazing, I will never take my BMW to another dealership! The service dept. is 2nd to none! More

by Randazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Autohaus BMW responded

Thanks for the 5 - star review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad that we exceeded your expectations. We hope to see you again!

July 22, 2025

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Employee Rating

Very easy to get work done, with loaner car and excellent repair of my vehicle More

by daleafriesen
Recommend Dealer
Yes
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Jul 22, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We're delighted to hear you enjoyed our service department. Providing excellent services to our customers is one of our main goals, and your feedback motivates us to keep going strong!

July 22, 2025

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Employee Rating

Efficient, friendly staff from beginning to end. Was recommended to do my yearly inspection since it was only 2 months away. I appreciated that . More

by benjifburr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2025

Autohaus BMW responded

Thank you for the review! We are happy to be of service and look forward to the next time, take care!

July 18, 2025

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Employee Rating

Wow! Outstanding service and communication! They provided excellent service, keeping me informed during the entire process via text and email. They even More

by Emezinis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

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Jul 18, 2025

Autohaus BMW responded

Thanks for the 5 - star review! It's customers like you who make our work so rewarding. We can't wait to welcome you back for another wonderful experience. If there's anything else we can do to make your visits even more special, please don't hesitate to let us know.

July 17, 2025

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Employee Rating

I enjoy the entire experience when I go to this dealership. I would recommend to others. More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

Autohaus BMW responded

Thanks for the review! Our team of professionals is dedicated to providing the best there is to offer. If there's anything else we can help you with, please let us know.

July 17, 2025

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Thorough evaluation of my car, service advisor was helpful in discussing all of the issues and costs associated with repairs. More

by emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

Autohaus BMW responded

Thanks for the review! We are happy to be of service and look forward to the next time, take care!

July 14, 2025

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Employee Rating

Great service and everyone here is kind and helpful. This location is very clean. It is a pleasure to bring my vehicle here. More

by Sundevilkimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

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Jul 14, 2025

Autohaus BMW responded

Thanks for the review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

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