Tre Pearson

Bad customer service , took 3 hours to change oil though I set up appointment I ‘m customer for more than 10 years.I have never seen such unprofessional customer service. I set up appointment I ‘m customer for more than 10 years.I have never seen such unprofessional customer service. More

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Service Advisor was good, but the wait time is terrible. My appointment is at 10:50am. and i got out at 1:00pm. It took 2hrs just for an oil change. It only takes 30 to 45mins for an oil change whenever i b My appointment is at 10:50am. and i got out at 1:00pm. It took 2hrs just for an oil change. It only takes 30 to 45mins for an oil change whenever i bring my other car to its dealership.they don’t offer service or shuttle so you can do other errands while they work on your car. So i have no choice and got stuck waiting unless i pay for an uber service. More

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This Toyota dealership is not comprised of scam artist, dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest dishonest, fraudsters, price gougers, employee seeking to earn a commission or increase in profits. This Elk Grove Toyota dealership seems honest and customer focused and not seeking increase in overall profits. Unlike, another Toyota dealership that seek to rip off customers in service repairs to show high profits and high commission at customer’s expense. As a long time Toyota customer Elk Grove Toyota represents the Toyota Brand. I strongly urge any customer seeking doing business with Toyota service I recommend Elk Grove Toyota. More

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