Thank you again Bannister, I'm so happy with my second purchase from you. You are a very friendly and accomodating bunch, with plenty of patience. My upgrade to an AWD was necessary, and Rick, thankyou for all of your knowledge. It made the decision EASY to make. (I LOVE the 360 degree heated steering wheel)!
Thanks for staying late, and coming in on your day off! I appreciate that very much. Great dealership!!!!
"Excellent customer service "
Professional and willing to go out of their way to help you out. I was even offered one of their personal vehicles so that I could hand in my rental on time. Even though I wasn’t feeling well after an MVA they were quick to give me the service I needed to get me into a new Ridgeline and I truly appreciated that. I would highly recommend them for their professionalism.
- Happy Customer
Holy Moly what an amazing experience!!! I wish I could by everything from these guys: groceries, clothes even toilet paper. The customer service was unparalleled. Everyone needs to buy a car here. It was truly a spiritual experience.
"Not a good experience"
Looking for a new Honda Fit. I spent over 2.5 hours there, and they lowballed me on my trade and wouldn’t even discuss making me a better offer on the final price. I ended up the next day going to the Kelowna Nissan dealer and buying a Nissan Versa Note with all the extras for $3500 less. All the personnel at Nissan we’re pleasant to deal with and appeared to value my business much more than Bannister Honda.
"Professional used vehicle purchase experience"
Very straightforward and professional process of purchasing a used vehicle for our son. We saw the vehicle on their website, made a call to view same day and off the lot within a few hours. Very painless! Appreciated Khoa and the team at Bannister working with us to bring this together. Much appreciated!!
We went in looking for a CR V but we’re hesitant because of finances the representative gave us as much info as he could to make us feel good about making a decision to proceed with the purchase he went above and beyond to help us trade in our Honda Fit and even made arrangements to have money that we couldn’t pay and but it into our payment plan so we felt comfortable. It did take a could days due to our paperwork but the service was friendly every time we reached out to them. And believe me we were calling none stop to see what was going on and every time they would tell us what we had to do in a cheerful manner. At the end we hit a bit of a snag but they went above and beyond the fix the problem and help us to get what we wanted
- Monica K
Clint Bialis was our salesperson and he will be our choice of salesperson for our next Honda! Clint was knowledgeable, thorough and very easy to talk to. Clint took exceptional care of us.
Udai Singha, from finance, was an absolute pleasure to work with.
Roxanne at reception is a total gem. She is very friendly and a great asset to the Bannister team.
Steve in service and Nyshelle in parts were very helpful.
Great people. Great service. Great car.
"Khoa Vo - Your ‘go to’ Bannister Honda sales person"
Sales Management 3 star- Had to make an appointment to be able to look at a car, but the upside was I met Khoa.
Khoa is a Very polite, affable, informative young man with the clients interest first. If you want a Salesperson that is polite and listens and not the old hard sell with tasteless jokes…Khoa is your choice! My initial experience with the dealership was less than pleasant, but Khoa diffused that and created a very pleasing experience. When I am ready to buy a Honda he will be my first call.
Everyone was awesome and went over and above for me. I didn't hit it off with Don though. Our personalities don't mesh at all
"Easiest purchase ever"
I walked into this dealership with a budget in mind. Khoa and Don were able to assist and help me pick the perfect Civic for me. Keeping my budget in mind, they were able to offer me lots of advice and different options for me to choose from. I was able to make the purchase and would definitely recommend Khoa to anyone who is out there looking for a Honda! My dealings with Khoa were smooth and hassle free!