

Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
13 yrs, 4 mos
Industry Experience
26 yrs, 3 mos
Languages Spoken
English
2,773 Reviews
Write a Review2773 Reviews of Traci Roberts
August 01, 2025
I’m very behind times when it comes to technology, so when I bought my new Subaru from Tucson Subaru I needed a lot of help with all the new technology on the Crosstrek. Darla was very knowledgeable and when I bought my new Subaru from Tucson Subaru I needed a lot of help with all the new technology on the Crosstrek. Darla was very knowledgeable and was a tremendous help in getting me squared away. She ended the session with saying she would be there for me with any additional questions and assistance. I so appreciate knowing I can count on Darla and Tucson Subaru for future support. More
Other Employees Tagged: Chris Smith, Darla Muckley
July 31, 2025
We have dealt with Jack McVey on two pervious purchases and always found him to be upfront and honest… and always found him to be upfront and honest… More
Other Employees Tagged: Jack McVey
July 29, 2025
Angel was a joy to work with and very professional throughout the whole process. From the 1st contact, when he sent us a video of a walk around of the car we wanted to own, to the buying process and throughout the whole process. From the 1st contact, when he sent us a video of a walk around of the car we wanted to own, to the buying process and later when we drove back to the dealership for some unanswered questions which were answered to our satisfaction. He also installed some accessories which we purchased. We are first time Subaru owners and we love our new ride. Thanks to everyone there at the dealership for being so friendly and accommodating. WE WILL BE BACK!!! More
Other Employees Tagged: Angel Marinez
July 25, 2025
Very friendly and helpful. Easy process to complete sale. Edgar and Trace were great to work with Easy process to complete sale. Edgar and Trace were great to work with More
Other Employees Tagged: Jennifer Duran, Edgar Gaxiola
July 25, 2025
This is my first new car, Chris and Terry were amazing in helping me find the best deal and get me into a car that didn't go too over my budget helping me find the best deal and get me into a car that didn't go too over my budget More
Other Employees Tagged: Chris Smith
July 24, 2025
We are so pleased with this dealership and the service we received. Chris was extremely knowledgeable and excellent with answering our questions and helping us figure out the best car for our needs. He was v received. Chris was extremely knowledgeable and excellent with answering our questions and helping us figure out the best car for our needs. He was very patient and most enjoyable to work with. Everyone at the dealership was very friendly and professional. We feel very good purchasing our car from them, and know we will get great service from them in the future. More
Other Employees Tagged: Chris Smith
July 23, 2025
Both Layla (sales) and Tracy (finance) were a pleasure to work with. They were helpful and friendly during a stressful time for me. Layla first reached out to me after I made an online inquiry. She quickly s work with. They were helpful and friendly during a stressful time for me. Layla first reached out to me after I made an online inquiry. She quickly sent me a video and multiple texts. She had the car that I was interested in purchasing pulled up to the door with the air conditioning running when I arrived for my appointment. Tracy made the financing part of the experience the best I have ever encountered. I returned after the purchase of my new-to-me car about a week later, and I interacted with many people, including Layla and Tracy again. Everyone was happy to answer my questions. I am quite pleased with my purchase and being a part of Tucson Subaru now. More
Other Employees Tagged: Dan Ford, Jesse Friedman, Scott Buford, Layla Lopez
July 22, 2025
Our experience was excellent. Mike was knowledgeable, patient, informative, and efficient. Every step of the process was well explained and there was no pressure to make a decis Mike was knowledgeable, patient, informative, and efficient. Every step of the process was well explained and there was no pressure to make a decision. More
Other Employees Tagged: Mike Henry
July 17, 2025
Edgar is a great salesman and the dealership has a relaxed and competent vibe. I’ll buy my next car here . The finance person , Tracy, was so proficient and flew through the process. Thanks to the sal relaxed and competent vibe. I’ll buy my next car here . The finance person , Tracy, was so proficient and flew through the process. Thanks to the sales manager who personally took the time to fix one issue. More
Other Employees Tagged: Curt McHenry, Edgar Gaxiola
July 16, 2025
No high pressure tactics when selling a car. The salesperson is not afraid what he does not know but strives to find the correct answer to queries. Gives a more acceptable rate for trade ins mak The salesperson is not afraid what he does not know but strives to find the correct answer to queries. Gives a more acceptable rate for trade ins makes doing business more satisfactory. That I was introduced to the manager to provide evaluation of the sales experience show how Subaru values inputs from prospective buyer. I have been to other dealership but they don’t come close enough to Subaru! More
Other Employees Tagged: Jennifer Duran, Edgar Gaxiola
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