Tony battisti

Katie was great from start to finish! Thanks for everything you did for us 1 Thanks for everything you did for us 1 More

by wellstedt18 Verified Customer Verified Customer

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salesman was ok. vehicle had a headlight out when I went to leave at 9 at night. had to wait several times for the salesman to go work with another customer-should ha vehicle had a headlight out when I went to leave at 9 at night. had to wait several times for the salesman to go work with another customer-should have gotten that one done, then worked with me. I'm sure the other customer wasn't happy either. failed to explain that an extended warranty was in the financing. Kind of my fault, but after driving 2 1/2 hours and waiting for 3 more hours, then knowing I had a 2 1/2 hour drive home, I was kind of in a hurry to get done. they ended up making good on the headlight, but I'm finding little things that are wrong that should have been taken care of. not so sure I would recommend. More

by coolmitch54 Verified Customer Verified Customer

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Brought my truck in for warranty service and they were very professional, courteous, and straight to the point. very professional, courteous, and straight to the point. More

by Dwayne Turner Verified Customer Verified Customer

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Our Durango was ready in a timely manner and held for us the following day due to a commitment. What was most appreciated is that we were concerned about the total. We understood the additional cost of th the following day due to a commitment. What was most appreciated is that we were concerned about the total. We understood the additional cost of the belt, installation of it, and tax above and beyond the alternator covered by the extended warranty, but still were prepared to check in on the warranty regarding this. After payment, Katie called us back and found that an adjustment needed to be made to the labor charged. We appreciated her promptness in calling us back, saving us both time and money! Gratefully, Michelle More

by Shelly Verified Customer Verified Customer

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We were charged over $300 and told the issue was simply a bad fuse that had been replaced. However, after driving about 150 miles, the fuse blew again and the trailer brakes stopped working. We then took the bad fuse that had been replaced. However, after driving about 150 miles, the fuse blew again and the trailer brakes stopped working. We then took the truck to our local Ram dealership, where it spent a week in the shop. They discovered the actual problem was a bad ground in the 7-way plug. Needless to say, we were shocked to be billed over $300 for a fuse replacement especially since we already had the part on hand and even more frustrated to learn less than 24 hours later that the fuse was not the root cause of the problem. As a result, we are now out $300 and also lost the use of our truck for a week while the true issue was properly diagnosed and repaired. Given these circumstances, I am requesting a full refund. I can provide receipts from our local Ram dealer as proof of the actual repair if needed More

by C. Hurt Verified Customer Verified Customer

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Service center handled the problem with professionalism and as quickly as possible. Hassle free no pressure just great all around Service. Thank you, and I trust you to service my Ram when I need it. A+, and as quickly as possible. Hassle free no pressure just great all around Service. Thank you, and I trust you to service my Ram when I need it. A+, More

by azbrickie2 Verified Customer Verified Customer

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The dealers are easy to work with and try to fit you into vehicles that will fit your budget. They don't push you into anything vehicles that will fit your budget. They don't push you into anything More

by furbabyluvr1 Verified Customer Verified Customer

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Friendly service rep, with a relatively short wait and the job fixed my problem. Great experience. the job fixed my problem. Great experience. More

by RDURHAMC Verified Customer Verified Customer

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Went 2 times for same service and both times said the service did not need it. Went to another Jeep service center and said the service needed to be done. Wasted time and fuel 2 times for nothing. service did not need it. Went to another Jeep service center and said the service needed to be done. Wasted time and fuel 2 times for nothing. More

by caewert Verified Customer Verified Customer

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Incompetent and inconsiderate of the customers time or convenience. Would never recommend. Probably should just close service department. convenience. Would never recommend. Probably should just close service department. More

by stewartfamily.s3 Verified Customer Verified Customer

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