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Tony Lopez
Tony Lopez at Mark Christopher Auto Center

Tony Lopez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5
21 Reviews
4.5

21 Reviews

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21 Reviews of Tony Lopez

October 31, 2025

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Employee Rating

I am pleased with this Service activity. My Service writer, Tony Lopez, was courteous and helpful. More

by piunno1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 31, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I am thrilled to hear that you had a positive experience with our service, and I appreciate you mentioning Tony. His dedication to providing excellent service truly makes a difference. We look forward to assisting you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 23, 2025

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Employee Rating

I took my truck in and specifically asked for issues to be addressed and after I picked up my truck and got home , I realized some of the items didn’t get takes care of. More

by ELMERHOMES
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Workmanship
Service Time
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Recommend Dealer
No
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Oct 23, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience, Elmer. I understand how important it is for all requested service items to be addressed before leaving the dealership. At Mark Christopher Auto Center, we aim to ensure customers’ needs are handled accurately and communication is consistent throughout the service process, and your feedback helps us evaluate how we coordinate service tasks. If you'd like to continue the conversation or provide additional details, I encourage you to reach out to me directly. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 17, 2025

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Great service, sevice department treats customers very good and never have to wait long. Keep up the great service you all do. More

by acastrejon6
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Workmanship
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Recommend Dealer
Yes
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Oct 17, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you received great service at Mark Christopher Auto Center and that our service department made your experience smooth and efficient. We appreciate your support and look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 22, 2025

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Ton was great. He took care of me and communicated the whole way. I was also helped out by a manger in sales. More

by OntarioBolt45
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Ton provided you with great service and effective communication. We truly value our customers and strive to ensure a positive experience at Mark Christopher Auto Center. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 04, 2025

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Very helpful service department, listened to complaints and found problem. Was able to work around my schedule. More

by Amy H.
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Recommend Dealer
Yes
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Sep 04, 2025

Mark Christopher Auto Center responded

Thank you, Amy! We're thrilled to hear that our service department could assist you effectively and accommodate your schedule. At Mark Christopher Auto Center, we strive to provide excellent service and truly value your feedback. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 01, 2025

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Great customer service. My vehicle was returned back to me in a timely manner. The service was fast and efficient. More

by dgibs32
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Workmanship
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Recommend Dealer
Yes
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Sep 01, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm pleased to hear that you experienced great customer service and that your vehicle was returned to you promptly. At Mark Christopher Auto Center, we strive to provide fast and efficient service for all our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2025

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My service was very professional and the service advisor made my visit very pleasant as always More

by rickywoodard06
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Chelsea Jose, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez

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Aug 31, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 13, 2025

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Employee Rating

I've bought many cars and trucks from this Dealership so they put the customer first.They also have a great service Dept. More

by J.TOMCZYSZYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2025

Mark Christopher Auto Center responded

Thank you for your review! I am pleased to hear that you’ve had a positive experience with Mark Christopher Auto Center, both in buying cars and in our service department. Your loyalty means a lot to us. We look forward to welcoming you back for your next visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2025

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Employee Rating

I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe More

by 94angelica.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Juan Fletes, Joe Lopez

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Aug 01, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Angelica. I understand how frustrating it must be to have ongoing issues with your new truck's radio, especially after multiple visits. We truly appreciate your feedback and want to ensure we address this matter promptly. Please contact me directly at Mark Christopher Auto Center so I can work towards a resolution and get your truck back to its optimal performance. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2025

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Employee Rating

I had a very good experience this time . Waiting wasn’t that long even though i didn’t have an appointment and it was Friday. More

by NELVIAHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon

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Jul 28, 2025

Mark Christopher Auto Center responded

Thank you for your positive feedback! I am happy to hear you had a great experience at Mark Christopher Auto Center, especially with the shorter wait time on a busy Friday. We appreciate you taking the time to share your thoughts and look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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