Tony Kirschner

I’ve been bringing my vehicle in for service for a while now, and I have to say that Bob, my service advisor, is truly outstanding. From the moment I walk in, Bob greets me with a friendly, professional att now, and I have to say that Bob, my service advisor, is truly outstanding. From the moment I walk in, Bob greets me with a friendly, professional attitude and always makes sure I understand exactly what’s going on with my car. He takes the time to explain the work that needs to be done, answers all my questions honestly, and never tries to upsell me on things I don’t need. I really appreciate how transparent and trustworthy he is — it makes the whole experience stress-free. Bob keeps me updated throughout the process, so I’m never left wondering when my car will be ready. He goes above and beyond to make sure I’m satisfied every time. And when I picked it up, I was so impressed with how clean it was — they went above and beyond to make sure it looked great inside and out. The detail department is top notch .. If you want excellent service and someone who genuinely cares about their customers, ask for Bob. He’s the best! More

by TTMURRAY83080 Verified Customer Verified Customer

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Professional, cordial, quick and thorough. Communication throughout, with good explanation on what was needed. A+ Communication throughout, with good explanation on what was needed. A+ More

by barbara Verified Customer Verified Customer

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Does great work! Very professional and polite! Very clean! Let’s you know exactly what needs to be done! Gets it done in good timing! Very professional and polite! Very clean! Let’s you know exactly what needs to be done! Gets it done in good timing! More

by RAGENSKY1 Verified Customer Verified Customer

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Good experience and service Everybody was friendly and took less time than estimated. Good job Kia. took less time than estimated. Good job Kia. More

by pettifeRZ Verified Customer Verified Customer

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Worst experience ever purchased a 2015 kia in new jersey no issues trade it in for a new 2025 sportage 4 days later a check engine light . Sales manager said i was to load and pointed me to Service "Sale no issues trade it in for a new 2025 sportage 4 days later a check engine light . Sales manager said i was to load and pointed me to Service "Sales manager Guder Quezada " needs a lesson in manners and training on how to deal with customers once the sale is over. On a good note Tony Kirschner and Jan Ramous where very helpful. Over all worst Sales experience. More

by walterwallace55 Verified Customer Verified Customer

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Everyone is very friendly at Coastal Kia but sometimes service department isn’t always 100%. service department isn’t always 100%. More

by lwfwvu71 Verified Customer Verified Customer

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The service was great from start to finish. They offered me refreshments and my car was done when they said it was going be done! They offered me refreshments and my car was done when they said it was going be done! More

by tdowning360 Verified Customer Verified Customer

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Always a lovely experience. I would hightly recommend this Kia dealership to friends and family. I would hightly recommend this Kia dealership to friends and family. More

by lrdnc31 Verified Customer Verified Customer

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Sam and Gary continue to step up and get me taken care of. Top notch service each time. of. Top notch service each time. More

by pzimmer0 Verified Customer Verified Customer

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Since 2020, Coastal KIA has provided my family and I outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway. I called M outstanding service, and we thank you. Although I fear leaving someone out from this last weekend's service, I'll give it a shot anyway. I called Mr. Tomlin late last week from the road, seeking any early appointment Saturday (3/8) and he gladly fit me in, stating he wouldn't be working Saturday, but I'd be in good hands none-the-less. Upon entering, Mr. Nelson & Mr. Weisman greeted me by name, although both were involved with other customers at the time (oh, and although they weren't there Saturday, both Mr. Wigger & Mr. Kirschner always makes a point to greet me). Mr. Gorkey stepped in and asked if he could be of service, and he patiently listened to my concerns, assuring me he'd take care of everything AND throw in a free car wash! Ed was the shuttle driver that day and he graciously gave me a lift home...and again back to the dealership later in the day when I called. I appreciate his kindness and help, as do I David (who has given me rides in the past). Ms. Best was the one who called me later in the day to inform me my car was ready, and upon arrival, Mr. Gorkey checked me out. The result? No charge!...AND a free car wash! I could, should say more, but alas...I've got to get back to work myself! All that to say, "Thank you!" for your professionalism, your customer service, your clean & friendly facility, and fresh coffee! You've got my business! Blessings to the Coastal KIA family in 2025. RS, Kurt Lang More

by LANGSINLET Verified Customer Verified Customer

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