Tony Jackson | Page 23

Customer Experience Your service team was great from beginning to end. Jayson is service help identify the car problems and provided me a car to use while my car was bein Your service team was great from beginning to end. Jayson is service help identify the car problems and provided me a car to use while my car was being inspected. The lady who provided the loaner car was exceptional. I don’t remember her name but she was Indian I believe. She was very hospitable and informative regarding the loaner car as I’m looking to upgrade from my Audi A5. (2012) to the new model of the Audi A5 with 4 doors. More

by UPPERNINE Verified Customer Verified Customer

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Professional with lots of Georgia Hospitality This was our second car purchase with Jim Ellis Audi Marietta...great people, great experience!!! Car buying can be a challenging...but not at Jim El This was our second car purchase with Jim Ellis Audi Marietta...great people, great experience!!! Car buying can be a challenging...but not at Jim Ellis Audi Marietta!!! My wife knew exactly what she wanted, Atiq worked with us and before we knew it we were driving a brand new Q5 home!!! More

by Happy Verified Customer Verified Customer

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Exemplary Servicing-2018 A5 I HAVE OWNED APPROXIMATELY 7 NEW CARS IN THE LAST 16 YEARS, TWO OF WHICH HAVE BEEN AUDI’S. IN MY EXPERIENCE, MY RECENT AUDI A5 SPORTBACK PURCHASE IS I HAVE OWNED APPROXIMATELY 7 NEW CARS IN THE LAST 16 YEARS, TWO OF WHICH HAVE BEEN AUDI’S. IN MY EXPERIENCE, MY RECENT AUDI A5 SPORTBACK PURCHASE IS BY FAR, THE MOST SEAMLESS AND EFFICIENT PROCESS I HAVE EVER EXPERIENCED FROM START TO FINISH. ERIKKA WAS A BREATH OF FRESH AIR. SHE COMPLETED HER HOMEWORK, WAS ATTENTIVE AND KEPT COMMUNICATION OPEN THROUGHOUT THE PROCESS. FOR THE FIRST TIME, I CAN HONESTLY SAY THAT THE CAR BUYING PROCESS WAS OPEN, TRANSPARENT AND CUSTOMER CENTRIC. I AM EXTREMELY SATISFIED WITH MY NEW AUDI AND THE SERVICE PROVIDED BY JIM ELLIS AUDI. A SPECIAL THANKS TO ED WHO FACILITATED THE CLOSE OF THE DEAL AND TONY JACKSON FOR ALWAYS BEING SO THOROUGH AND CUSTOMER FOCUSED. THANK YOU AUDI MARIETTA! More

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Salesperson and Finance manager accolades Buying a vehicle at this time was not on my “to-do” list. Our car was stolen and totaled. The headache of searching for the right vehicle is never eas Buying a vehicle at this time was not on my “to-do” list. Our car was stolen and totaled. The headache of searching for the right vehicle is never easy, especially managing your budget with a fair price and payment. After looking in several different areas and dealerships, from Acworth to Valdosta, Audi of Marietta made the best sense with overall salesmanship and qualities that made me feel comfortable in establishing business with the company. Scott did a wonderful job assisting me with my vehicle of choice, and Tony also stepped up to the plate and delivered the winning run! The only problem that I would say is that I would have given 5 stars if the service and detail department could have eliminated the cigar smoke smell that the previous owner left as a parting gift. However, I will be back to buy my next truck soon and Scott will be my personal salesman for the job! More

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Two SQ5's, Two PERFECT experiences! I highly recommend this dealership. Their General Manager Randy Pullen has put together an outstanding team. From beginning to end, my family and my w I highly recommend this dealership. Their General Manager Randy Pullen has put together an outstanding team. From beginning to end, my family and my wife's family enjoyed the purchase process. We left with two SQ5's and big happy smiles. Randy and his team went above and beyond expectations. Don't waste your time with other dealerships, these guys have it figured out. More

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Great Customer Service I highly recommend the Audi Marietta dealership. This location provides you with great customer service and service excellence. Thank you for your t I highly recommend the Audi Marietta dealership. This location provides you with great customer service and service excellence. Thank you for your time and effort in providing a great experience. More

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Sweet Deal on S5!! Scott from Audi Marietta really took car of me. I drove an hour away from snellville GA just to work with him. He was professional and courteous and Scott from Audi Marietta really took car of me. I drove an hour away from snellville GA just to work with him. He was professional and courteous and had all three cars that I wanted to test drive waiting and ready for me as soon as I reach the dealership. Once I selected my vehicle the paperwork through finance was flawless the finance manager Tony was great and so was the sales manager to help me with the deal. I am truly satisfied with my car and customer service that I was given by Scott,Tony, Kristen and the rest the crew. Kristen spent 45 minutes explaining the features of my S5 I was so happy with my service I believe I’m going to go back next month trade my wife’s SUV in for another Audi! I give my highest recommendation to anyone looking for a new Audi or used Audi to go to Jim Ellis Audi in Marietta. Ask for Scott! More

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my experience i had the best experience with Audi! Verne and Tony were outstanding! So personable and professional!! I was nervous about the transition from my bel i had the best experience with Audi! Verne and Tony were outstanding! So personable and professional!! I was nervous about the transition from my beloved Saab to Audi, but everything went well! More

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Top Tier Service !!! Verne was very helpful in making sure I was taken care of and I walked out with a great deal. The service was excellent throughout the whole proces Verne was very helpful in making sure I was taken care of and I walked out with a great deal. The service was excellent throughout the whole process. Also, thanks to Service Advisor Jayson Wyche and Grant Magnus to help with my decision. More

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What an enjoyable experience! Dropping big cash is always a stressful thing, but starting with my initial conversations with June and then throughout the experience with Sasha and Dropping big cash is always a stressful thing, but starting with my initial conversations with June and then throughout the experience with Sasha and Tony, I can only say that I feel very lucky to have chosen Marietta Audi as my dealership. Aside from making sure that my questions were all answered, Sasha made sure to stay in contact with me throughout the process - never bothering me, but always checking in to make sure I had what I needed when I needed it. And Tony's thorough explanation of all my options made me feel very well informed. I am extremely pleased with the entire experience and look forward to partnering with the team at Marietta Audi in the future. Jim Ellis has obviously figured out how people want to be treated when considering a new car purchase, and he has the right folks in place at this location! More

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