Tony Carroll | Page 5

All the people at the dealership were so kind and happy to help us with any questions or concerns we had! to help us with any questions or concerns we had! More

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There is so much to say and only so many words to describe it From the instance that you pull up to the dealership, you feel a sense of calm and welcoming. Everything is laid out nicely and clean a describe it From the instance that you pull up to the dealership, you feel a sense of calm and welcoming. Everything is laid out nicely and clean and efficient. The front desk personnel who had amazing blue and green hair, it was refreshing to see working professionals being allowed to express themselves. We ended up working with Tony Carroll who was referred to us and for good reason. He is the best car sales personnel that I have ever had the pleasure of working with. He was honest kind and compassionate and made sure that we knew what our options were and really listened to our concerns. Also he let us take control of the appointment which was nice and did not push us in any way. Every step he was there answering numerous questions and making sure we knew what was going on. Kyle and Brian need a shout-out also as they were quick professional and honest and a delight to work with. I traded in my old SUV for a Honda CRV and I do not think I will ever go to another dealer or sales personnel again if I can help it. Thank you for making us feel heard and listened to and making us feel like part of the family. Zimmerman Honda is the best dealership in the QC. Stick with Tony, Brian and Kyle and you have the dream team who will make sure you have the best time. Also, it was amazing to learn about the service department with AMAZING pricing and compassionate staff. You can tell that they love what they do here and it rubs off on you. You just smile the whole way through and feel like you just stopped by to visit family. Thank you Thank you Thank you Zimmerman Honda, we will always be forever grateful. Tony C, Kyle and Brian! A+++++ More

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I worked with Tony Carroll to purchase a Honda Accord. He did a great job and the rest of the staff was quite polite and courteous. He did a great job and the rest of the staff was quite polite and courteous. More

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When I came to Zimmerman, I'd already driven a few cars and had a firm list of features I wanted in a sedan. I test-drove and liked the Civic Hybrid and was ready to buy, but I decided to try the Accord Hy and had a firm list of features I wanted in a sedan. I test-drove and liked the Civic Hybrid and was ready to buy, but I decided to try the Accord Hybrid also. The difference in cabin space and feel changed my mind. I was upsold by the car. From first contact through purchase, it was a pleasant and smooth experience. My sales rep Tony Carroll listened to what I wanted and gave me plenty of choices. He respected my communication preferences and talked me through various options. Negotiation was fair and painless. In the finance department, Kyle Ruser was clear and efficient. Both Tony and Kyle were personable and good-humored, and both of them understood the type of customers we were -- serious buyers who wanted the normal offer/counter-offer game to be done without fuss or drama. Neither Tony nor Kyle pressured us on any decision large or small. When we said we weren't buying the protectant, it was obvious that we had been heard. Overall, it felt like Tony and Kyle embodied a culture at the dealership of respect and professionalism. More

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My experience today was amazing and I owe it all to Tony Carroll, who is the best sales representative I have ever met and dealt with in the vehicle sales industry and I can confidently say I would rec Tony Carroll, who is the best sales representative I have ever met and dealt with in the vehicle sales industry and I can confidently say I would recommend him to anyone and I plan to do just that! He is kind, confident, and caring and those are three things you instantly know by just meeting him and shaking his hand. Zimmerman Honda in general is the best dealership I have been too and I do not think I will ever go to another one! Tony made sure that all my needs wants and concerns were met, and that I felt safe and informed about what I was purchasing. He let us walk the lot while explaining all of the models and let me ask a million questions along with my partner who is overjoyed with this experience also. I ended up walking through the pre owned lot and every single vehicle was in wonderful condition and so many options to fit many price ranges. Tony went above and beyond to make sure that I knew what I could afford and walked me through my price range, and made sure I knew what I was getting into, and let me say that CRV that he sold me is now my dream car! Kyle was amazing also with explaining step by step the process of purchasing and the insurances that they offer and the difference in price range which made me feel secure and not pushed into a decision, and they took their time and did not rush me which I appreciated. Also wanted to give a shout out to Brian who helped Tony along the way and took his time and dedication to make sure that we were comfortable and happy and that we felt confident in the purchase. The dealership itself is a gem with an amazing showroom, lot, service area, and front desk and receptionists! The employee with the blue green hair assisted us but we did not get her name, but she was so nice and courteous and sweet we felt right at home. Everything is clean and concise and the waiting area is comfortable with even cleaner bathrooms. Spending time in there is not just a visit but an experience! But do not just take my word for it, go have the best car buying experience ever with Tony, Kyle and Brian! Thank you Mr. Zimmerman for having this gem in the QCA and having Tony, Kyle and Brian on your team! You have amazing staff and I know I and whoever I recommend and you bet I will be telling people, that this is the best experience ever! Thank you again! More

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Great experience. Tony our salesman was awesome, no high pressure sales and answered all of our questions. They were very accomodating and held the vehicle for us a co Tony our salesman was awesome, no high pressure sales and answered all of our questions. They were very accomodating and held the vehicle for us a couple of times so we could make up our minds. The deal itself went quick and easy and none of that hardball sales techniques. From top to bottom a great dealership More

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I had such a horrible experience when I was eighteen that I stayed away from all official dealerships since then. I'm 32 and I was skeptical and went to just inspect Ridgelines with my wife, but we were so i I stayed away from all official dealerships since then. I'm 32 and I was skeptical and went to just inspect Ridgelines with my wife, but we were so impressed with Tony Carroll and the vehicle we just decided to purchase after Mr. Carroll's help. More

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Two times we have had Tony as our salesman at Zimmerman Honda. He explains everything and is so helpful. If you are interested in a Honda, we recommend him. All of the people at Zimmerman are very frie Honda. He explains everything and is so helpful. If you are interested in a Honda, we recommend him. All of the people at Zimmerman are very friendly and helpful. More

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I recently had an incredible experience at Zimmerman Honda, and I have to give a huge shoutout to Tony! My family and I have bought cars from this dealership over the years, and every time, they have go Honda, and I have to give a huge shoutout to Tony! My family and I have bought cars from this dealership over the years, and every time, they have gone above and beyond to provide us with a great deal. This time was no different. Tony was fantastic throughout the entire process- he genuinely listened to what I wanted and made sure I got the exact type of car I was looking for. He was patient and knowledgeable, and really made me feel comfortable and confident in my decision. I couldn't be happier with my new car and the service I received from Tony and the whole team. More

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Excellent customer service all the way around. Everyone was very helpful to all our needs. Everyone was very helpful to all our needs. More

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