Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.6
11 Reviews
4.6

11 Reviews

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Dealership Experience

7 mos

11 Reviews of Tommy Mackey

September 02, 2025

Dealership Rating
Employee Rating

I’ve been having trouble with my car for months I’ve been taking to the dealership for months they said there’s nothing they can do about they return my car not fixed it now I’m getting nervous every time I’ More

by mctrevino40
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Recommend Dealer
No

Other Employees Tagged: Timothy Harris , Melissa Graham

August 31, 2025

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This dealer offers fast friendly service. The service team is well organized, very thorough, and professional. More

by Jason Munoz
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Recommend Dealer
Yes

August 27, 2025

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The whole service staff is very courteous and knowledgeable. Kathy, Tim and Tommy were all involved in helping me. More

by kennytwadell
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris , Kathy

August 23, 2025

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Employee Rating

Good service. Great staff. Courteous and informative. Great service overall. Good for the community. Thank you! More

by reyesphilthis
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Recommend Dealer
Yes

May 30, 2025

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Tom was able to get my car right in for an oil change. It was done quickly. I had a family emergency and it was ready to go. I will definitely be recommending Napleton to friends and family for needed c More

by Laura Schroeder
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Recommend Dealer
Yes

May 26, 2025

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Excellent service, excellent staff. the service manager is always friendly and helpful my car was repaired very well More

by roman
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Recommend Dealer
Yes

May 25, 2025

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Everyone was helpful and pleasant. They were knowledgeable of the problem and efficient on resolution. More

by micalderon
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Recommend Dealer
Yes

May 24, 2025

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My advisor and all the staff was friendly and my service was completed fairly quick, More

by Sean
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Harris, Sean Sims

May 23, 2025

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I made an appointment for service and they honor the appointment. It was real fast for an oil change. They were nice and professional. More

by Morpheus_lavar
Service Price Transparency
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Recommend Dealer
Yes

May 23, 2025

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Their customer service was excellent. They were very patient with all my inquiries. I appreciated being shown pictures of the areas needing service. Thank you More

by Allen
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Recommend Dealer
Yes

Other Employees Tagged: Bill Parks

1

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