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Tommy Choonhaurai

Overview Reviews (54) Inventory (190)

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Tommy Choonhaurai

Assistant Sales Manager

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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4.9

54 Reviews

Overview Reviews (54) Inventory (190)

4.9

54 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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54 Reviews of Tommy Choonhaurai

March 26, 2026

Dealership Rating

Employee Rating

Elisa was very helpful in selecting the auto I want. I would recommend her with my friends and relatives. I would recommend her with my friends and relatives. More

by MArevalo

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: ELISA GALA

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Mar 26, 2026 -

Niello BMW Elk Grove responded

It’s wonderful to know Elisa made selecting your new BMW X5 straightforward. We appreciate you recommending us to your friends and relatives. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 18, 2026

Dealership Rating

Employee Rating

Hello: One of the best car buying experiences of my life [I have bought a lot of cars over the years]. I felt like they were working with me and I got a fair deal. -Greg [I have bought a lot of cars over the years]. I felt like they were working with me and I got a fair deal. -Greg More

by GMSTEVENS23

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: MATTHEW JARDINE , Finance guy was aces too!

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Mar 18, 2026 -

Niello BMW Elk Grove responded

It’s great to hear you enjoyed one of your best car buying experiences. We’re glad the BMW 330 process felt fair and collaborative. We appreciate your feedback and look forward to helping you again in the future. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 23, 2026

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Employee Rating

Great experience at the BMW dealership! The staff was friendly, professional, and very helpful. The process was smooth and stress free. Highly recommend! The staff was friendly, professional, and very helpful. The process was smooth and stress free. Highly recommend! More

by DINESH NAND

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: ALEXIS GALINDO

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Feb 23, 2026 -

Niello BMW Elk Grove responded

We’re delighted you found our staff professional and helpful. It’s great to hear the process was smooth and stress free as you took home your used BMW M340. Thank you for recommending us. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 12, 2026

Dealership Rating

Employee Rating

The overall experience was very pleasant from start to finish. Everything felt transparent and professional. Great job to everyone for the services but most specially to Alexis for taking care of us. finish. Everything felt transparent and professional. Great job to everyone for the services but most specially to Alexis for taking care of us. More

by Pctpropin

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: ALEXIS GALINDO

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Feb 13, 2026 -

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Feb 12, 2026 -

Pctpropin responded

The overall experience was very pleasant from start to finish. Everything felt transparent and professional. Great job to everyone for the services but most specially to Alexis for taking care of us.

February 01, 2026

Dealership Rating

Employee Rating

Our experience was awesome! Alexis took the time to explain everything to us and was so patient with any questions we had. We didn’t feel pressured and felt like he truly listen Alexis took the time to explain everything to us and was so patient with any questions we had. We didn’t feel pressured and felt like he truly listened when we explained what we were looking for. The vibe of the dealership was also super chill and everyone we interacted with was professional and kind. More

by Abby.isenhour

Recommend Dealer

Yes

Other Employees Tagged: ALEXIS GALINDO

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Feb 01, 2026 -

Niello BMW Elk Grove responded

Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 15, 2025

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Employee Rating

Anthony was fantastic! Truly helped me find the car that fit me. He stuck around all night on a Friday to make sure we have a great send off. Truly helped me find the car that fit me. He stuck around all night on a Friday to make sure we have a great send off. More

by Tristan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: ANTHONY IBARRA

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Dec 15, 2025 -

Niello BMW Elk Grove responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 10, 2025

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Employee Rating

Top Notch BMW Team; Sales, Finance, Tech Support & Service. Our experience with entire staff has been exceptional. Service. Our experience with entire staff has been exceptional. More

by smakfan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Suchanek, MATTHEW JARDINE

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Dec 10, 2025 -

Niello BMW Elk Grove responded

Thanks for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 09, 2025

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Employee Rating

I am very satisfied with my car-buying experience. The team was kind, honest, and patient, and they made the whole process easy and comfortable. The team was kind, honest, and patient, and they made the whole process easy and comfortable. More

by OKART18

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: MATTHEW JARDINE

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Dec 09, 2025 -

Niello BMW Elk Grove responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 09, 2025

Dealership Rating

Employee Rating

Amazing experience! Alexis was very nice, knowledgeable about the cars and answered every question that I had. He also did a great job explaining the process of buying a Alexis was very nice, knowledgeable about the cars and answered every question that I had. He also did a great job explaining the process of buying a car and all the different packages that go along with it. Even so, it was super quick and easy! Thank you, Alexis! More

by Paulinafigueroa

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob Tawney

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Dec 09, 2025 -

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 06, 2025

Dealership Rating

Employee Rating

The best Customer service experience i have had in a very long time Thank you long time Thank you More

by Aliruby986

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: MATTHEW JARDINE, ALEXIS GALINDO , Victor

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Dec 07, 2025 -

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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