Tom Moore
Tom Moore at Conicelli Toyota of Springfield

Tom Moore

Finance Manager

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.8
171 Reviews
4.8

171 Reviews

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171 Reviews of Tom Moore

July 22, 2025

Dealership Rating
Employee Rating

I was a loyal customer for 25 years,I even bought my daughter to you as customer.It counted for nothing.I couldn't get Grand Highlander I wanted.Toyota has no loyalty.25 Years couldn't get me any consid More

by hakeemwun1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bob Mosca

Jul 22, 2025

Conicelli Toyota of Springfield responded

I am sorry to read this review regarding your experience with our Toyota dealership. I took the opportunity to share your concerns with our General Sales Manager and owners. I am sure someone will be reaching out. We certainly appreciate your continued loyalty to our dealership and hope that we are able to resolve your concerns. Paula d., Customer Relations

Jul 22, 2025

Conicelli Toyota of Springfield responded

2nd response in error; removed

July 20, 2025

Dealership Rating
Employee Rating

I have purchased over 30 vehicles in my lifetime, this was by far the easiest and quickest experience thus far. Paul Cincotta and his team were fantastic to work with as I had conducted a thorough invest More

by phm1059436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Cincotta

Jul 21, 2025

Conicelli Toyota of Springfield responded

Thanks very much for a great five star review. Your positive feedback and kind words are greatly appreciated! Paula d, Customer Relations

July 19, 2025

Dealership Rating
Employee Rating

Prince was easy to work with and straightforward in the transaction. The dealership had the model and features I was looking for. I saw the car in the evening and drove home the next morning. More

by BILLSTOLIS
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Prince Ebo

Jul 21, 2025

Conicelli Toyota of Springfield responded

Thanks so much for a great five star review. We appreciate the kind words and your business! Paula d., Customer Relations

July 18, 2025

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Employee Rating

Everyone was very nice and helpful. I am very satisfied with my new car thank you all very much. More

by mailgirl87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Garnett , GG Voucolo

Jul 21, 2025

Conicelli Toyota of Springfield responded

Thanks so much for this five star review. We appreciate the kind words and your business! Paula d., Customer Relations

July 17, 2025

Dealership Rating
Employee Rating

From parking lot test drive through vehicle delivery great customer service all the way around . Mr. MA , Paul C. Tom. All parties involved fully disclosed and explained every aspect of my vehicle p More

by Indian6448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Ma, Paul Cincotta , Receptionists all pleasant and helpful

Jul 17, 2025

Conicelli Toyota of Springfield responded

Thank you for a great five star review. We appreciate the positive feedback and your business. Paula d. Customer Relations

July 07, 2025

Dealership Rating
Employee Rating

Reggie my dealer was very kind and helpful. I was unsure what I was looking for and he helped me find what I was looking for. More

by tsimister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Walton

Jul 07, 2025

Conicelli Toyota of Springfield responded

Thanks so much for this five star review. We appreciate your business. Paula d., Customer Relations

July 07, 2025

Dealership Rating
Employee Rating

Ted Brown was our salesman, and my daughter and I both had a great experience with him! He was very kind and personable and engaging, and really helpful with answering questions and providing information More

by lauriehs
Recommend Dealer
Yes

Other Employees Tagged: Ted Brown

Jul 07, 2025

Conicelli Toyota of Springfield responded

Many thanks for taking time to share your recent buying experience with our dealership and Ted Brown. We appreciate the five star rating and positive feedback! Paula d., Customer Relations

June 28, 2025

Dealership Rating
Employee Rating

Extremely pleased with entire process as well as pricing. Sales rep no presure approach throughtout ptocess More

by phm1059436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Cincotta, Rob Garrison

Jul 07, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star review and kind words. We appreciate your business. Paula d., Customer Relations

June 25, 2025

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Employee Rating

We were pleasantly surprised with the whole process. Everyone was friendly and helpful. They exceeded our expectations. More

by hsmithjan3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nikolaos Tarabicos

Jun 27, 2025

Conicelli Toyota of Springfield responded

Thanks so much for a great five star review. We appreciate your business and the positive feedback! Paula d., Customer Relations

June 24, 2025

Dealership Rating
Employee Rating

Everyone was kind, quick and easy to work with! The process was smooth and would recommend to others! More

by rislam246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Ma, Fernando Bender

Jun 25, 2025

Conicelli Toyota of Springfield responded

Thank you for reviewing our dealership and sharing your recent experience. We appreciate your business. Paula d., Customer Relations

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