Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA

Tom Floystrop

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
62 Reviews
4.5

62 Reviews

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62 Reviews of Tom Floystrop

April 03, 2026

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Employee Rating

Customer service is great. Staff is courteous. Service department is very efficient and gets things done in a timely manner. More

by pegnper
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Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Melissa Toole

March 12, 2026

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Found the fuel management system was malfunctioning. Determination was made that recall was in process and took care of the problem. I was kept informed of the situation and notified the problem was res More

by Jerry C
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Recommend Dealer
Yes

Other Employees Tagged: Tom Floystrop

Mar 19, 2026

Jim Ellis Buick GMC Mall of GA responded

Jerry, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2026

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They're courteous fast clean and thorough I really enjoyed the experience first time there More

by RUSS.SCHREIBMAN
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Recommend Dealer
Yes

January 23, 2026

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The dealership staff are very friendly, the service is professional and fast, and they made an effort to keep me informed the whole time. More

by Jose Mathias
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Recommend Dealer
Yes
Jan 25, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2026

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Excellent experience! My visit was on time and all the issues were covered. The service department is great! More

by ameade
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, Morris Walker

Jan 23, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2026

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Had an appointment with Ed Barnes for service on my daughter’s car. As always, top notch communication and service! More

by michael.langley
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Recommend Dealer
Yes
Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2026

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Employee Rating

Service was quick and complete. The agent was very professional and it's surrounding felt safe and as a repeat satisfied customer I will continue to use Jim Elliis Buick GMC Mall o More

by churchagapeblack
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Recommend Dealer
Yes
Jan 03, 2026

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2025

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Service was great! Ed was very informative and on point with his updates. Got everything done. Thank you!!! More

by VKLOGISTICINC
Service Price Transparency
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Recommend Dealer
Yes
Dec 28, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

December 19, 2025

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I have had my 2014 corvette serviced here for nine years. Service has always been done quickly and thoroughly. Nick Rose is a fantastic service manager. More

by WGHANSTEDT
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Recommend Dealer
Yes

Other Employees Tagged: Nick Rose , Darrel, great technician

Dec 24, 2025

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2025

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Employee Rating

Tom was very helpful and took care of our needs, with very little effort on our part. More

by sandidodero60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole

Dec 19, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to Tom here at Jim Ellis Buick GMC Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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