Tom Floystrop
Tom Floystrop at Jim Ellis Buick GMC Mall of GA

Tom Floystrop | Page 6

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
62 Reviews
4.5

62 Reviews

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62 Reviews of Tom Floystrop

June 09, 2024

Dealership Rating
Employee Rating

Very helpful and courteous. Knowledgeable and on time. Definitely going back to this dealership. Very clean. More

by DANDDTILE
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2024

Jim Ellis Buick GMC Mall of GA responded

Hello, we are glad we could help!

June 06, 2024

Dealership Rating
Employee Rating

Very professional Got me in at a reasonable time and got me out at a very reasonable time with no problem More

by ANGELW33
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes, Christie Ledbetter, Nick Rose, Brandon Cannon, Charles Prayor , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Jun 07, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

May 19, 2024

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Employee Rating

Your service center is all about money and taken advantage of women. You have lost a customer and will never get a good review from me. We just want the warranty issues fixed and we hope to never ha More

by H512MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Rose, Melissa Toole

May 23, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 17, 2024

Dealership Rating
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Good service n very good people working for Buick at the Mall of Georgia. We appreciate the service we get. More

by Jmiles1102@yahoo.com
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 23, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi, we are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia!

May 16, 2024

Dealership Rating
Employee Rating

Jim Ellis Mall of Georgia has friendly folks, competent techs, easy to deal with, great reception area. One star knocked off for high pricing (it seemed to me) More

by DVERELL
Service Price Transparency
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Recommend Dealer
Yes
May 17, 2024

Jim Ellis Buick GMC Mall of GA responded

We sincerely value your business and look forward to your next visit!

May 14, 2024

Dealership Rating
Employee Rating

Tom in their service department and the rest of the team here are absolutely awesome. More

by alexandersabbagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team.

May 09, 2024

Dealership Rating
Employee Rating

The prices on your website are very different from what you charging. 89 dollar oil change turns into 139 dollars. Shame. More

by fourgirlz10466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Barnes, Brandon Cannon, Charles Prayor , Rina Centeno

May 18, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi there, we appreciate your honest feedback, as we are always looking for ways to improve.

May 03, 2024

Dealership Rating
Employee Rating

Tom Floystrop at Jim Ellis Buick GMC Mall of GA was very helpful and always responded quickly! More

by maciemohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Jim Ellis Buick GMC Mall of GA responded

We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

May 02, 2024

Dealership Rating
Employee Rating

Great service from Tom! Problem was fixed and the car is running well. Thank you! More

by jsimsbi77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Jim Ellis Buick GMC Mall of GA responded

We sincerely value your business and look forward to your next visit!

April 24, 2024

Dealership Rating
Employee Rating

We prefer to come to this dealership for servicing our vehicle versus the one in our city because of how well they have treated us and answered any questions we have. More

by B.RONDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole

Apr 27, 2024

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

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