Todd Tarczynski

My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I found the car on their website after hours. The next day I received a call buying a car. I don’t live in Miami so, this purchase was done online. I found the car on their website after hours. The next day I received a call from a salesperson. I gave them my trade info, also a Lexus with way below average miles. I was then sent a buyer's order valuing my car at $7,000. I was outraged. It retails for 13k-15k on all the car-buying sites. I had forgotten I had used their trade-in icon the day before on their website. Later that evening I found an email with a trade valuation from Lexus of N. Miami for $12,688. I forwarded Sean Kamal the GM of Lexus N Miami with their offer of $12,688 email. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 firm, and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I was offered and additional $500 discount take it or leave it. The vehicle they were selling was what I wanted and had low miles. I reluctantly went ahead and purchased the car. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection required for an L Certified Lexus. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr.) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name. I wish I had done more research. I have found many many bad reviews of this dealer. Many complaining of bad service, bullying tactics during the sales process, inconsistent pricing, etc. I bought a Lexus from Lexus of Pembroke Pines in 2018, and I had a great experience. Both are Craig Zinn owned dealers. I thought Lexus dealers were above sleazy car sales behavior. Not at Lexus of N. Miami. One more thing- after I posted a Google review I received a text from an employee there asking me to please take down my review, because it didn't look good for them. The b@lls on these folks. Holy crap! More

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My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown her buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name. More

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I recently purchased a vehicle from Lexus North Miami, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the staff was friendly, professional, and genuinely focused and I couldn’t be more impressed with the entire experience. From the moment I walked in, the staff was friendly, professional, and genuinely focused on helping me find the right car—without any pressure. My sales representative, Anna kaloshina, was incredibly knowledgeable and patient. They took the time to understand my needs, walked me through all my options, and made sure I felt confident in my decision. The entire process—from test drive to financing—was smooth, transparent, and efficient. The dealership itself was clean, well-organized, and welcoming. The team went above and beyond to make sure I was taken care of, including a thorough walkthrough of my new vehicle and follow-up after the sale to ensure I was satisfied. If you’re looking for a dealership that values integrity, excellent customer service, and a hassle-free buying experience, I highly recommend Lexus North Miami. They’ve earned a loyal customer! More

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Pleasant staff, No pressure from the salesman was great, got treated as family ,In and out with the reasonable time got treated as family ,In and out with the reasonable time More

by abelyambo Verified Customer Verified Customer

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Thank you for providing excellent service. I would like to say thank you to Tyrie I would like to say thank you to Tyrie More

by avanti.angela Verified Customer Verified Customer

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I Definitely recommend Lexus of North Miami. They have great prices and great deals but the best part is their excellent customer service! Special Thanks to Isaac, Todd, Reinaldo and the entire They have great prices and great deals but the best part is their excellent customer service! Special Thanks to Isaac, Todd, Reinaldo and the entire dealership team for making it such a great car buying experience, absolute 5 star service! More

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It was a great help with my purchase today, with assistance with financing and tips about the car. I'm very grateful and very happy with their service. assistance with financing and tips about the car. I'm very grateful and very happy with their service. More

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Great dealership. Ed Rubinfeld is a fantastic and very competent and helpful service manager. Todd in finance department and Carlos Fernandez is very helpful. Ed Rubinfeld is a fantastic and very competent and helpful service manager. Todd in finance department and Carlos Fernandez is very helpful. More

by levine.harvey Verified Customer Verified Customer

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Great Group of people. . Erez was very knowledgeable and helpful. He kept me updated on the arrival of my vehicle. I would definitely work with him again. . Erez was very knowledgeable and helpful. He kept me updated on the arrival of my vehicle. I would definitely work with him again. More

by DRDEMARTINI2000 Verified Customer Verified Customer

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Marisabel and Konstantinos were very friendly and polite. Clear communication was the key to get a deal! Clear communication was the key to get a deal! More

by manuelrm04 Verified Customer Verified Customer

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