Tj Watkins

When we first arrived we were a little taken back as we had been to several dealerships and they took us to the vehicles we were interested in but we were taken to the salesperson. We sat down with Michael had been to several dealerships and they took us to the vehicles we were interested in but we were taken to the salesperson. We sat down with Michael and he asked what we were interested in. We told him and he started asking for paperwork such as check stubs and having us fill out papers. We weren't sure what exactly was happening because we wanted to look at a couple vehicles. He stepped away for a bit which at this time was talking to the finance person. He later returned and told us what car we could get in and we test drove it. The car wasnt one on our list but we fell in love with it. The experience was a smooth and quick experience. Michael and Tyler were awesome! Very helpful once we knew what was going on. We love our Trax. More

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Everyone was super nice and professional and the experience was great from start to finish experience was great from start to finish More

by slockwood08 Verified Customer Verified Customer

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Friendly, very informative about the Colorado, experienced in his profession, approachable with questions,great with detailing pricing. experienced in his profession, approachable with questions,great with detailing pricing. More

by ehairer Verified Customer Verified Customer

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Efficient and exceptional service. Thank you for going above and beyond! I love my new vehicle, it’s truly a blessing! Thank you for going above and beyond! I love my new vehicle, it’s truly a blessing! More

by tlbsellsluxury Verified Customer Verified Customer

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Had to have two front tires replaced 1 week after purchace of my vehicle and was extremely disappointed purchace of my vehicle and was extremely disappointed More

by tom39303 Verified Customer Verified Customer

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I was treated kindly, respectfully and with solid professionalism . They worked hard to get me the best deal! professionalism . They worked hard to get me the best deal! More

by mprocasky24 Verified Customer Verified Customer

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I came into the service department because I was losing air in my tire. They inspected the tire and was able to salvage with a patch up instead of having to spend over $100 on a new tire. I was very gratef air in my tire. They inspected the tire and was able to salvage with a patch up instead of having to spend over $100 on a new tire. I was very grateful to be seen same day without an appointment as I was in the area for a doctor’s appt with my child! Thank you Jim Bulter for pulling through as always! More

by arelig1204 Verified Customer Verified Customer

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Everyone at Jim Butler greeted me. Super nice people. Had a great experience while I was there. Super nice people. Had a great experience while I was there. More

by robgudermuth129 Verified Customer Verified Customer

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They made the impossible, possible. I was able to actually buy the car I wanted for years at a price I could actually afford. It took some effort on their part but they made it happen. I was able to actually buy the car I wanted for years at a price I could actually afford. It took some effort on their part but they made it happen. I've been singing their praises for sure. Thank you! More

by joyce_cooper56 Verified Customer Verified Customer

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Most confusing car purchase i have ever done. Salesman Tyler was knowledgeable and effective, It was down hill from there, the finance man was rude and condescending. I don't feel he adequately Salesman Tyler was knowledgeable and effective, It was down hill from there, the finance man was rude and condescending. I don't feel he adequately explained the numbers at all. I had to ask him for my bill of sale and other papers, he was sending me home empty handed. When car arrived from Jim Butler Centralia mo...the A/C wasn't working. There was no freon and this is a new car. I'm sure many people had been involved with this car at this point and no one knew it was 90 degrees plus... So a courier brought it to the house after it was fixed, when he took dealer plates off, there were no temp tags ( could this be the responsibility of fiance guy, i think so) so courier had to go back to dealership to get such tags. So that is the explanation why they got such a low rating. More

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