Timothy Harris

The staff, especially Tim, was always very helpful and pleasant to deal with. Made my time a great experience pleasant to deal with. Made my time a great experience More

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I’ve been having trouble with my car for months I’ve been taking to the dealership for months they said there’s nothing they can do about they return my car not fixed it now I’m getting nervous every time I’ taking to the dealership for months they said there’s nothing they can do about they return my car not fixed it now I’m getting nervous every time I’m driving my new car. We bought the insurance for you can fix my car. BUT NOBODY IS LISTENING. It’s looks like my money it don’t count YOU. I will like to communicate with someone responsible about this matter. More

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Brought my Explorer is for an issue with a knock when turning. Great communication and fixed the issue. Unfortunately the sound came and back and when I called they were right on it. They even picked my turning. Great communication and fixed the issue. Unfortunately the sound came and back and when I called they were right on it. They even picked my vehicle up from my house and dropped it off when done. Great job. Issue is gone and service was amazing. More

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Tim Harris was very helpful. He found out for me my repairs were covered under recall. Seems they were short on service men my time. He found out for me my repairs were covered under recall. Seems they were short on service men my time. More

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Very helpful and curtis. did the work in a timely period. The place is clean and comfortable..would recommend to friends. did the work in a timely period. The place is clean and comfortable..would recommend to friends. More

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Napleton Ford is always so helpful and puts their customers first! Never have to wait long to be helped! customers first! Never have to wait long to be helped! More

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The whole service staff is very courteous and knowledgeable. Kathy, Tim and Tommy were all involved in helping me. knowledgeable. Kathy, Tim and Tommy were all involved in helping me. More

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The Service Advisor, Tim Harris was professional, patient, helpful, and friendly. Tim kept me up-to-date while my car was being serviced. I have never had a problem with your dealership. patient, helpful, and friendly. Tim kept me up-to-date while my car was being serviced. I have never had a problem with your dealership. More

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Bill Parks was great at helping me get my tune up arranged for my Ford Flex. Service staff was very helpful. arranged for my Ford Flex. Service staff was very helpful. More

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2nd time they screwed me. Will never go back. Service department was great when it was Hawk Ford Will never go back. Service department was great when it was Hawk Ford More

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