Tim Prevett
Tim Prevett at Granite Subaru

Tim Prevett | Page 31

Service Advisor

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

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4.9
438 Reviews

Dealership Experience

9 yrs, 11 mos

4.9

438 Reviews

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438 Reviews of Tim Prevett

March 06, 2023

Dealership Rating
Employee Rating

They where great good customer service and support really had a great experience and understanding More

by 978samvong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley Jean, Jason Scharn, Jennifer Bisson , Julia Angotti, Joe Briggs, Jamie Lawrence, Jessica Patnaude, Roberto Rodriguez

Mar 07, 2023

Granite Subaru responded

Thank you for the kind words.

March 03, 2023

Dealership Rating
Employee Rating

The experience was very helpful. They remained in contact with me throughout the course of my service to update me on what was going on. They even washed my car and cleaned the insid More

by hannahmae8998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley Jean, Jason Scharn, Jennifer Bisson , Julia Angotti, Joe Briggs, Jamie Lawrence, Jessica Patnaude, Roberto Rodriguez

Mar 07, 2023

Granite Subaru responded

Hannah, thank you for the nice review and feedback. Our team does a great job of keeping customers informed.

March 01, 2023

Dealership Rating
Employee Rating

The service center was very friendly and thorough - I like how I was sent a link which showed me each item along with pictures of the part that needed to be addressed by me / I also liked how there was a More

by BTERRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

Granite Subaru responded

Thank you for the nice review. The tools we have put into place to communicate with clients has been a huge success.

February 20, 2023

Dealership Rating
Employee Rating

Years ago I priced oil changes vs foing it myself and Firestone w/Coupons. Decided the cost is similar at this Subaru - when they were Nashua Subaru, then Prime Subaru, now Granite Subaru. All services More

by JAYDPIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn

Feb 21, 2023

Granite Subaru responded

Thank you for the nice review.

February 19, 2023

Dealership Rating
Employee Rating

All services were performed to my expectations. Very friendly and knowledgeable staff. Tim kept me updated on the progress as I was waiting in the comfortable waiting area. They even informed me of More

by ritab027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Granite Subaru responded

Rita, it's always nice to hear from another of Tim's fans. We appreciate the review and the kind words.

February 15, 2023

Dealership Rating
Employee Rating

Pleasant and knowledgeable staff. Great service overall. I was able to get a brand new loaner car while my Crosstrek was in for service. More

by lwankel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Granite Subaru responded

Thank you for the nice review. Valet service and loaner cars make it super convenient to get your servicing done.

February 09, 2023

Dealership Rating
Employee Rating

I brought my car in for a repair. They took us on time. They were finished in the time the said it would. The was done correctly. The service team are friendly and professional. I am More

by machinist20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley Jean, Jason Scharn , Joe Briggs

Feb 14, 2023

Granite Subaru responded

Thank you for the great review and kind words. Your recommendations are welcomed and appreciated.

February 03, 2023

Dealership Rating
Employee Rating

Tim greeted me immediately upon arrival to confirm my service expectation. He was professional, friendly and knowledgeable. He Told me my car would be ready in one hour and it was. Very happy with Gran More

by daneknutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2023

Granite Subaru responded

Dane, thanks for the great review. Tim does a great job of keeping customers happy and vehicles on track.

February 03, 2023

Dealership Rating
Employee Rating

Was taken in as soon as arrived. work as done in 50 minutes.Service person explained work done. More

by geopedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Briggs

Feb 07, 2023

Granite Subaru responded

Thank you for the nice review.

February 01, 2023

Dealership Rating
Employee Rating

I enjoyed work with Tim. He was very helpful and friendly. Excellent communication. Great service, very professional. More

by Jenny
Recommend Dealer
Yes
Feb 02, 2023

Granite Subaru responded

Jenny, thank you for the wonderful review. Tim loves hearing from happy customers.

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