Tim Prevett
Tim Prevett at Granite Subaru

Tim Prevett | Page 11

Service Advisor

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

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4.9
438 Reviews

Dealership Experience

9 yrs, 11 mos

4.9

438 Reviews

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438 Reviews of Tim Prevett

November 27, 2024

Dealership Rating
Employee Rating

Nomally top CS. BUT more than normal long wait and did NOT follow instructions. I had a personal request NOT to move/adjust seat and mirrors, the technician who mo More

by JAYDPIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Technician went out of their way to ignore request (Not TIM!).

Nov 29, 2024

Granite Subaru responded

We are sorry or any long wait and inconvenience you may have suffered. We apologize for the seat and mirrors being moved, we will dive into what happened to ensure this doesn't happen again.

November 21, 2024

Dealership Rating
Employee Rating

Tim is a great person, very likable, comfortable person to talk with and be around, no pressure. The kind of person that make a good day. More

by SKINNYTIMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim

Nov 21, 2024

Granite Subaru responded

We couldn't agree more! Tim does a great job for us and we love hearing from his happy customers. Thanks for the nice review.

November 14, 2024

Dealership Rating
Employee Rating

He is good. Time will tell if he fixed the problem. Compared to other dealerships you are the best but it is hard to stay on top. Everyone wants that spot an More

by PETERGALE675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn, Jennifer Bisson , Julia Angotti, Clare Aries, Joe Briggs, Jessica Patnaude, Roberto Rodriguez

Nov 19, 2024

Granite Subaru responded

Thank you for the great review and kind words.

November 13, 2024

Dealership Rating
Employee Rating

Tim in the Service Department is always great to work with and he is very informative. More

by bferreira2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Granite Subaru responded

Thanks for the nice review. Tim does an excellent job for us and we love hearing from his many satisfied customers!

November 08, 2024

Dealership Rating
Employee Rating

Granite Subaru seems to always go above and beyond my expectations. Timely, efficient, courteous, clean, and hospitality is great! Also, very comfortable waiting room. More

by donganz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 12, 2024

Granite Subaru responded

Thank you for the feedback. Based on the one star rating we were concerned because that usually means there was an issue. It seems like your visit was great, which usually means a 5 star review. Please let us know if there were any issues we need to address.

Nov 12, 2024

donganz responded

That was obviously in error. I have corrected it ! It should have been 5 stars. You folks are the best !

November 05, 2024

Dealership Rating
Employee Rating

Their sales team and service department are always friendly and pleasant to work with. They listened to what I wanted and came up with several options to choose from and stay within my budget. More

by pierzynskijan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn , Joe Briggs, Chase Griffin

Nov 07, 2024

Granite Subaru responded

Thank you for the great review and feedback. Our teams pride themselves on delivering exceptional service.

November 04, 2024

Dealership Rating
Employee Rating

Excellent service and took care of all of it end to end. Time estimates also was to the point. More

by pbobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn , Joe Briggs

Nov 07, 2024

Granite Subaru responded

Thank you for the nice review.

November 01, 2024

Dealership Rating
Employee Rating

Great service dept. Everything was explained to me in detail. I trust them. Better than my home Subaru. More

by grlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Granite Subaru responded

Thanks for the great review.

October 29, 2024

Dealership Rating
Employee Rating

I have 4 vehicles maintained by Granitr Subaru, only 1 of which is a Subaru. They do an amazing job each time, fair pricing, great people. Highly recommend. More

by Tracy M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Scharn, Jennifer Bisson , Joe Briggs, Roberto Rodriguez

Oct 31, 2024

Granite Subaru responded

Thanks for the great review and feedback.

October 25, 2024

Dealership Rating
Employee Rating

Service was efficient. Other than a couple of false positive issues with diagnostic everything went smooth, and services dept corrected any issues More

by edutile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Granite Subaru responded

We are glad to hear any issues were taken care of. Thanks for the nice review.

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