Tim Patillo | Page 9

Both Tim Patillo and Richard Swope (and Dave in finance! ) are fantastic to deal with. Honest, straightforward, fun, and very helpful. The entire process was as smooth as can be. It's truly a breath of fresh ) are fantastic to deal with. Honest, straightforward, fun, and very helpful. The entire process was as smooth as can be. It's truly a breath of fresh air in an industry where such customer-focused philosophy seems rarer each passing day. We love the vehicle and we'll be referring all of our friends and family to Toyota of Louisville. Thanks guys! More

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Tim and the whole team at Toyota of Louisville were fantastic staff to finish! I cannot recommend them enough. The process was so simple and straightforward! fantastic staff to finish! I cannot recommend them enough. The process was so simple and straightforward! More

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Enjoyed our experience with toyoto if Louisville. Everyone was friendly, true to their word, cooperative etc. especially Tim Patillo and Bob the finance guy. Absolutely not the usual high pressure yo Everyone was friendly, true to their word, cooperative etc. especially Tim Patillo and Bob the finance guy. Absolutely not the usual high pressure you get from some dealerships. Enjoyable experience questions answered with patience. Love the car. The drive home was great. Excited to learn about all the options. Must put on reading glasses. Lol. Will give this transaction and A+. Thank you. Hope my one I traded in finds a good home. Asap. Have enjoyed that car very much. Looking forward to a similar one with my new one. Thank you More

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Wonderful service . I really enjoyed working with Tim Patillo . He found the car I wanted and gave me a good price. I really enjoyed working with Tim Patillo . He found the car I wanted and gave me a good price. More

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Great service and easy to work with, Tim came in on his day off to help get everything taken care of. I appreciate his help. day off to help get everything taken care of. I appreciate his help. More

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Tim was so kind to give me a class in Corolla Crossover hybrid setup and technology. What a gift! Thank you, Tim hybrid setup and technology. What a gift! Thank you, Tim More

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Tim has worked with me for nearly 2years to get just the right car. He has been so helpful and has answered all of my questions and concerns. I can’t say enough about his willingness to work with me. right car. He has been so helpful and has answered all of my questions and concerns. I can’t say enough about his willingness to work with me. More

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Tim P. at Toyota of Louisville was great to work with. He knew we were in the market for a Grand Highlander Hybrid and kept us up to date with inventory and at Toyota of Louisville was great to work with. He knew we were in the market for a Grand Highlander Hybrid and kept us up to date with inventory and availability. The purchase of the car was seamless. Highly recommend this dealership and especially Tim P. This is our second car purchase with Toyota of Louisville and we have been very happy with their customer service. More

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Tim was patient as he answered all my questions. He worked diligently to get me the car I wanted. Lastly, he did not haggle about the price. This was the most peaceful car buying experience. He worked diligently to get me the car I wanted. Lastly, he did not haggle about the price. This was the most peaceful car buying experience. More

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Tim would not tell me the price of multiple cars I asked about on the lot, would not move at all on the price (or even have a discussion with us about it) which is fine but then tried to give me a horrible about on the lot, would not move at all on the price (or even have a discussion with us about it) which is fine but then tried to give me a horrible valuation on my trade in on top of not moving the price, any time I tried to explain what I wanted for the trade in he would just talk over me and yell about how they wouldn’t give me Kelly blue book value when I never once asked for Kelly blue book value, his manger then proceeded to offer me more than double what Tim said was the highest they would go, the remote start has not worked since I left the lot More

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